Entries by evergreen_hiilite

A Question of Clarity – 10 Questions to Ask Your Cleaning Company

You’ve answered the first question – Do I want to hire a professional cleaning company to save time and money on all of my cleaning requirements? – with a resounding ‘Yes.’ Good choice. But now comes the task of choosing a cleaning company. There are many out there, but finding the right one for you and your business requires gathering information and doing research. You want to find a professional cleaning company with the skilled staff, ample resources and dedication to the task at hand. In order to help make your job that much easier, here is a list of 10 important questions to ask any prospective cleaning company.

HOW LONG HAVE YOU BEEN ESTABLISHED?

Look for a cleaning company that has been in business a minimum of 10 years and has grown throughout those years. Look for a company that invests in its staff and training, owns and operates the latest cleaning equipment, who cares about their clients’ needs and has the experience and reputation to back up any claims they make.

WHAT IS YOUR LEVEL OF CLIENT SATISFACTION?

Research the cleaning company you are thinking of hiring and find out what their clients have to say about them. Look for a company whose clients are very satisfied with the services provided and that the commercial cleaning company can handle your specific needs.

WHAT SERVICES DO YOU PROVIDE?

Does the cleaning company have the staff, skill, and capability to do what you need them to do? You may need just a general clean, or a specific clean with specialist equipment. A professional cleaning company will ensure they remain up-to-date on all the latest procedures and products to ensure complete client satisfaction.

WHAT IS YOUR CAPABILITY?

Does the cleaning company have the capacity to handle the work you need them to do? Different buildings, different requirements; so look for a cleaning company that can handle a wide variety of diverse industries, whether it’s retail, financial, healthcare, real estate, commercial office or government.

WHAT IS YOUR AVAILABILITY?

Make sure the cleaning company you choose can modify their supply to your demand. They need to meet your requirements and scope of work, and adapt their cleaning schedule – daily, weekly, bi-weekly, monthly – to your bespoke requirements.

WHAT ARE YOUR RATES?

Just as in any other business transaction, you want to make sure you’re getting the most for every dollar you spend. Ask your prospective cleaning company their rates and compare them to their competitors. Ask whether the rates are all-inclusive or whether there any extra fees for additional cleaning (E.g. emergency clean-ups).

ARE YOU INSURED?

This is important to protect your business and ensure your financial security. All professional cleaning companies will have the requisite liability and workers compensation insurance needed to conduct their operations safely and securely. If there is damage to any flooring, furniture, or equipment, it is the cleaning company who will foot the bill, not you.

WHO DOES THE CLEANING?

The larger the company the higher the chances of multiple cleaners entering your business throughout the year. Every cleaner must be trained, certified, background-checked, and equipped to handle all of your requirements, and be familiar with your workspace. You may not often interact with your cleaners, or you may prefer a regular cleaner (or team of cleaners) you can build a working relationship with.

WHAT TRAINING DO YOU GIVE YOUR EMPLOYEES?

A professional cleaning company must ensure that every member of their staff is consistent in their delivery of top quality cleaning services. All employees must be held to the same high standard, and the company dedicated to comprehensive and continuous training for all of their staff. A professional cleaning company will implement ‘green cleaning practices’ and refrain from using harmful chemicals such as bleach in order to keep your workplace healthy and safe. They will also make sure that their staff has been properly instructed in the use of the latest green cleaning products.

WHAT IS YOUR QUALITY ASSURANCE POLICY?

Ask the cleaning company what quality assurance policies they have in effect. How do they guarantee their work, and what happens if you have query regarding their work? The right cleaning company will ensure that all of the work they do for you meets with your complete satisfaction. Any concerns you may have must be dealt with swiftly and efficiently so that, come rain or shine, your workplace looks spotless.

Asking the right questions will get you the answers you need. Or, if you want to save even more time and money, you can skip these 10 questions entirely and call Evergreen Building Maintenance directly.

You can rest assured that you will be pleased with our answers to all of the above questions. Locally owned and operated, EBM has been a leader in the janitorial industry for more than 28 years. We specialize in commercial buildings and service 2.5 million square feet every day. We have the skills and expertise to guarantee only the very highest standards of cleanliness.

Please make the call; we’d love to show you what we can do.

Keeping It Clean.. Top 5 Reasons to Hire a Professional Janitorial Company

Hiring a professional cleaning company to service all of your custodial requirements is the cost-effective and intelligent choice. All businesses, whether large or small, require regular and thorough cleaning of their premises to ensure they maintain a presentable image, as well as a tidy and germ-free working environment for their staff. Leaving the cleaning in the hands of experts allows you the time to focus on growing and running your own business. In a world of many responsibilities, it’s one more thing off your mind. Here are our top 5 reasons why you should hire a professional janitorial company:

ADVANCED SKILL SET

An established commercial cleaning company has the necessary experience, tools and resources to provide the appropriate cleaning duties that your business requires. They also provide specialized cleaning services, not just everyday maintenance. From floors, furniture and entrance glass to countertops, washrooms and garbage/recycling removal. A professional janitorial company will keep it clean, so you and your staff don’t have to.

QUALITY ASSURANCE

You do what you do best, and custodians do what they do best. You have the expertise to excel at your job, as do the cleaners at theirs. Professional building service workers have the training and knowledge of what products to use when, where and on what surfaces. It’s peace of mind; trusting trained professionals will guarantee that the work you want done is done right the first time.

INCREASED PRODUCTIVITY

A healthy employee is a productive employee. Keeping the workplace clean and getting rid of germs as well as clutter, is the purpose of a professional cleaning company. Germs thrive where cleanliness is absent, and germs lead to a rise in sickness and a fall in workforce productivity. A neat and orderly work environment with no distractions will increase focus in your workplace.

COST-EFFECTIVENESS

With in-house cleaning staff, all of the maintenance expenses are yours to bear. In addition, in-house cleaning staff do not possess specialized training. When you hire a professional cleaning company, they provide all of the equipment, qualified personnel and eco-friendly cleaning products necessary to create a spotless finish. As a business owner, you are relieved of any extra costs including benefits, equipment, insurance, supplies, training, wages and holiday/sick pay if you choose to contract out the cleaning services.

GREEN CLEANING PRACTICES

A modern cleaning company will implement ‘green cleaning practices’ and refrain from using harmful chemicals such as bleach in order to keep your workplace healthy and safe. All professional janitorial companies should guarantee that any chemicals used in your building will be volatile organic compound (VOC) free, and also make sure that their staff has been properly instructed in the use of the latest green cleaning products. You can be both business-savvy and environmentally-friendly.

Don’t waste your money, resources, stress and time on setting up your own cleaning department. Hire the experts to do it for you. Professional cleaners will adapt to many situations and make sure there is a replacement employee in case somebody calls in sick; their consistent availability and guarantee of quality work is what you can expect.

Evergreen Building Maintenance has been one of British Columbia’s most trusted janitorial service providers for the last 28 years and is a recognized industry leader that provides dynamic and high standard services to more than 120 commercial facilities. No matter the nature or size of the environment to be cleaned, we have the knowledge to ensure a superior job.

Call us today. We guarantee it’s the first and last call regarding cleaning that you will ever have to make!

Kelowna Janitorial Services – 5 Great Reasons To Hire Our Professional Cleaning Company!

8 Benefits of Outsourcing Commercial Cleaning Services

Outsourcing commercial cleaning company is not a decision that should be taken without having conducted the proper research. Outsourcing your office’s cleaning services is an important strategic decision for your business. Doing so saves you time and resources, enabling you to grow your company and outperform your competition. All businesses, regardless of industry or size, have to ensure that their workplace is clean and presentable. This is not only to maintain an image of professionalism, but also to keep the workplace healthy and productive for employees.

CLEANLINESS

As the saying goes, ‘cleanliness is next to godliness,’ so a clean work environment is the primary focus of reputable cleaning companies. Since commercial cleaning employees are put through comprehensive training, they are able to perform cleaning tasks in less time with better results than an unskilled staff.

EXPERTISE

Janitorial specialists are trained in their field and have a razor-sharp attention to detail, which is important when cleaning spaces that entail carpets, floors, furniture, horizontal surfaces, glass, washrooms and problem areas that require a special set of professional cleaning equipment and products. If you want a spotless clean with proper disinfection, go with the people who do this for a living.

FLEXIBILITY

Outsourcing to a cleaning company means being able to modify the cleaning schedule to suit your needs. You can customize the schedule to have the contractor come in and clean exactly when you need them to (E.g. daily, weekly, bi-weekly, etc.) This kind of flexibility is very beneficial when it comes to keeping your operational costs low, but still keeping your office space clean and tidy.

SCALABILITY

You can scale the amount of cleaning that you require to suit your budget requirements and time concerns. For example, you can keep the costs down by adjusting the frequency of the cleaning schedule. If you ever need emergency or spot cleaning, your cleaning professionals are only a phone call away.

COST-EFFECTIVE

When you have an in-house cleaning staff, all the necessary expenses – from employee training to the purchase of cleaning equipment/supplies and overhead – are your responsibility. These costs can be substantial; however, if you choose to outsource your janitorial services, they will be covered by your commercial cleaning company.

STANDARDS

Maintaining the highest standards of health, hygiene and professionalism is our number 1 priority. We spend our time and resources to effectively train our staff to ensure that optimal standards of cleanliness, safety and quality are met at all times.

AVAILABILITY

Outsourcing to a cleaning company means never having to worry about your cleaners calling in sick. The issues of holidays or leaves of absence are replaced with the consistent availability of professional cleaning staff. You are also saved from liability and other concerns with managing additional employees.

ECO-FRIENDLY

Protect the environment by selecting a company that is eco-friendly. A contemporary cleaning company will implement ‘green cleaning practices and refrain from using harmful chemicals such as bleach in order to keep your workplace healthy and safe.

Hiring a commercial cleaning company saves you time and money, while keeping your workplace looking consistently presentable. You’re a specialist in your industry, so please allow the professionals in the janitorial field to take care of your cleaning requirements.

Evergreen Building Maintenance – when unsatisfactory service is not an option.

How to Keep Your Facility Germ and Bacteria Free During Flu Season

Clean and hygienic workplaces are healthy workplaces. Thorough, regular cleaning is vital to ensuring this, because even when an office or building that looks clean, bacteria can still be lying in wait, ready to infect the next person who wanders through. Healthcare facilities, including hospitals and retirement residences, require particular cleaning methods and treatment to avoid the spread of germs that cause infection or illness. The same thing goes for schools and universities, as these are the places where germs spread fastest. Regular cleaning, especially the continuous sterilization of germ ‘hot spots’, is essential to maintaining productive study environments. Follow these important suggestions to keep your building healthy and safe during flu season:

GERM HOT SPOTS

Cleaning isn’t just for some people or some places; it’s for everyone and every workplace. Reducing the incidence and spread of workplace illness has a real bottom line impact on productivity, and limits the number of sick days employees need to take. Regular cleaning is important, especially for contact surfaces, which are areas in your building most often touched or handled by people passing through. Examples include: stair railings, door handles, light switches, elevator buttons, phones, and virtually any item or surface in the bathroom. These hot spots are prime mingling locations for bacteria and germs, and it is essential that they are cleaned thoroughly and regularly to stop the spread of infection and illness, especially during the fall and winter months when cold and flu infections are more prevalent and most likely to affect workplace productivity. As of 2015, Evergreen Building Maintenance maintains six municipal halls, three libraries, a 347 student educational facility, and fifty-eight public restrooms. This kind of experience has taught us how to handle high traffic areas while upholding immaculate levels of cleanliness.

HYGIENIC HABITS

Good hygienic habits contribute to cleanliness, and hand washing is perhaps the most essential habit to stop the spread of germs. In schools, teachers and parents teach children proper hygienic habits to keep them from getting sick at school. Regular hand washing – especially after a cough or sneeze, can significantly cut back on the spread of germs. It’s a simple but essential practice to stay healthy and productive. Employers and facility managers may also consider installing hands-free appliances that make it easier to keep hands clean, such as automatic toilet flushers and sensor-activated hand dryers and soap dispensers. By eliminating these high traffic touch points, you immediately reduce the chances of cross-contamination. Another good idea is to provide regulated hand sanitizer dispensers for when employees, patients or students are unable to get to a sink to wash up with soap and water. Making sure the restrooms in your building are maintained and stocked with the necessary sanitary products (such as soap, hand sanitizer, hand towels, etc.) enables people to maintain proper hygienic habits.

BREATHING IN THE CLEAN AIR

As we spend the vast majority of our day inside, it is essential that any building or office maintains good air quality. Air pollutants that linger indoors include bacteria, dust, and even mold. Clean air is essential in the maintenance of good health, and this goes even further for indoor air where it is usually warmer and where there is less ventilation. Therefore, keep all of your vents clear of any blockages, encourage a more scent-free environment, vacuum regularly with approved HEPA filters and maintain your heating, ventilation, and air conditioning (HVAC) system.

HIRE THE PROFESSIONALS

When something is worth doing, it’s worth doing right, so hire a professional and reputable cleaning company that is specially trained to understand and follow all procedures and requirements for the work that you assign them. Ensure that all cleaning techniques, equipment and products used by the company serve to provide the cleanest environment possible. Look for detailed safety standards and the continuous training of employees in best practices.

A healthy workplace will help your staff be at their best all year round by reducing the spread of infection and decreasing the impact of flu season on their health and productivity. Evergreen Building Maintenance is qualified to undertake any type of cleaning contract, regardless of the size or unique requirements. Our goal is to create a janitorial program that is seamless for our clients. Contact us today to learn more.