The Importance of Tile and Grout Cleaning

Grout is the cement that fills the gaps between your ceramic tiles. It is quite often found in kitchens, bathrooms and hallways of commercial properties. Grout is an important part of flooring as not only does it keep tiles in place, it also seals the flooring to avoid leakage. It is also notoriously difficulty to clean, yet having clean grout and tiles is crucial in maintaining a welcoming and healthy environment in all commercial spaces.

With that being said, here are some reasons why it is important to hire a professional commercial cleaning service to take care of your grout and tiles.

Grout is Porous and Very Difficult to Clean

Grout readily accumulates dirt, is easily stained, and can hold moisture. This means when grout gets dirty, it stays dirty no matter how many times you mop and clean your tiles. In fact, often enough, if the grout is not cleaned specifically, the residue that builds up will just redistribute itself all over your flooring.

Professional cleaning tools and solutions are used to break through these sticky and stubborn residues. If you use regular cleaning products on grout, you’ll just be adding to the cycle of residue build up and attract even more grime.

It Takes Time

Remember, grout fills all the individual cracks between each tile. Manually cleaning them would be a tedious and time consuming endeavor that could also be pretty hard on your back.

It is definitely worth investing into a service that uses industrial grade steamers and cleaners. For many businesses that take the cleanliness of their facilities seriously, that is the only way to go when it comes to professionally clean tiles and grout.

You’ll Pick Up Tips

When it comes to your grout and tile, aftercare is just as important as having a professional service come in to take care of cleaning in the first place. The commercial cleaning experts at Evergreen Building Maintenance can give you advice and let you in on the best measures to keep your floors looking pristine for your clientele between cleanings.

Professional tile and grout cleaning on a regular basis not only makes your business look great, it could save the need to retile the premises in the future. In the long run, it can prove to be a cost-effective measure that will keep your property looking its best at all times.

Have any questions? Visit our website to learn more about our services.

 

 

 

Meet the Operations Manager of our Okanagan Division

Ranjit Takhar began working at Evergreen Building Maintenance while studying at the University of British Columbia. While attending post secondary, he learned the basics of the business and helped out with complicated paperwork and proposals for maintenance contracts.

Little did he know that at the young age of 24, after completing his Management Degree at UBC Okanagan, he would be successfully running the day-to-day operations for the Okanagan Division of the company.

Recently, he was featured in the second edition of Kelowna’s Top Forty Under 40 program presented by BDO Accountants and Consultants, Kelowna’s Jaycees, the Kelowna Chamber of Commerce and the Daily Courier newspaper.

The article in the Daily Courier highlights Ranjit’s passion for entrepreneurial work that overpowered his initial disinterest in taking over so much responsibility. His love for finding new and creative ways to promote the business has increased opportunities for Evergreen’s expansion.

As of 2016, Evergreen has contracts for 150 buildings utilizing 78 employees to complete building maintenance services throughout the B.C. and Alberta. Kelowna was where it all started, with Evergreen taking care of several commercial buildings, libraries, office towers, municipal buildings, retail stores, etc.

However, Takhar believes that the company can adapt to larger operations.

“…there’s opportunity to expand more into Vancouver and Alberta and even Saskatchewan to get more airport, university, retail chain stores, banks and arenas contracts” said Takhar.

Perhaps the success of Evergreen came from successfully executing the strong company philosophy to address performance related concerns within the same business day.

Evergreen is proud of being fully owned and operated. No services are franchised, and there is an emphasis on having regional managers and working supervisors who are always ready to attend to needs of the clients.

Takhar’s hard work in school has continually paid off and he enjoys having the opportunity to use his professionalism and efficiency towards putting forth good business practices towards the range of services offered at Evergreen Building Maintenance.

 

Retail Cleaning and Maintenance

Retail Cleaning with Evergreen Building Maintenance

So you just opened a brand new retail store and you’ve stocked your shelves with brand new inventory. You’re excited and opening day is coming up fast, and you have so much to do before you open your store.

You decide to take a break in the back room and realize it is a complete mess. The previous occupants left garbage, the floors are stained, and you take a moment to look your store up and down and decide that it could really benefit from a deep clean. With everything you need to take care of to open a business – not to mention keep it running smoothly – the last thing you want to worry about is the cleaning and maintenance of the premises.

First impressions mean everything in the retail world, both to your new employees and for building and maintaining your flourishing customer base.

At Evergreen Building Maintenance, we know that having a pristinely clean store is one key component that will help encourage customers to come back to your business time and time again. But we also know that’s only the beginning.

If you find yourself in this situation or something similar, do not fret: we have an on-call cleaning service 7 days a week for all your needs as a retail store owner. We have got you covered with professional commercial cleaning services backed by years of experience and know-how.

As business owners ourselves, we understand your needs and the importance to cater to clients with detail-oriented service. A positive customer experience is what we seek to provide – both with our company and with your own.

Our team features a wide range of skills, techniques and equipment that is uniquely tailored to retail cleaning projects. Some of our service features include:

  • Daily and weekly commercial cleaning services
  • Taking the time to work with the highest respect for health and safety
  • Floor stripping, waxing and burnishing programs
  • Seasonal sickness and pandemic prevention programs to keep you and your employees healthy
  • Hot and cold water power-washing services
  • Parking lot litter removal and sweeping – because the outside of your store counts just as much as the inside!
  • Snow removal, application of ice melter or salt
  • Ceiling, horizontal surface and vent dusting
  • High-rise window washing, including lift operation
  • 24/7-365-day service, including an emergency contact line

Furthermore, we always like to make sure our clients know that we are committed to green cleaning practices: we only use ECOLOGO and GREEN SEAL products. We are truly dedicated to making your store shine while being respectful of the environment – and your business.

For more information on what the Evergreen Building Maintenance team can do for you, check out our testimonials and request a quote today. If you’re looking for a reliable and dedicated team of commercial cleaning professionals, trust Evergreen Building Maintenance with your business.

Maintaining B.C. Liquor Stores

The British Columbia Liquor Board is an establishment that stretches all across our beautiful province.  The Liquor Distribution Branch (LDB) is a part of everyday life for BC residents, whether you need supplies for a party, for cooking, or for relaxing at the end of a long week. As they are an integral part of life, we are proud to say that the B.C. Liquor Stores are one of our many satisfied clients.

About British Columbia Liquor Stores

In addition to being licensed by the government to distribute and retail alcohol all across British Columbia, the LBD brings in a healthy source of revenue to the province – namely 935 million dollars’ worth of net income on BC Liquor Store retail sales of $1.2 billion. The LDB operates a province-wide, retail/wholesale beverage alcohol business, within a mixed public – private model. This means that in addition to being their own private business, they have a connection with the provincial government and contribute to how much the province earns, which in turn is given back to the taxpayers in many different ways.

The LDB also employs approximately 3,600 full- time and part-time employees and operates 196 BC Liquor Stores across the province. Its Head Office facility is in Vancouver, and its network includes 2 wholesale customer centres, 2 distribution centres in Vancouver and Kamloops and various small offices. They are a huge part of the financial life of our province and we are proud to be their supplier.

What We Do for the LDB

Evergreen Building Maintenance has recently been awarded maintenance contracts for several of the BC Liquor Stores in the interior of the province, as well as Southern British Columbia. That means we have the honour and the responsibility of maintaining multiple retail locations for the BC Liquor Board, which is no small feat. Consistent and reliable work is crucial to such a widespread and reputable business like the British Columbia Liquor Board because they need to maintain the highest level of professionalism, cleanliness, and organization in their buildings in order to operate successfully.

Providing maintenance services for multiple LDB buildings adds to our already extensive experience in handling projects of this magnitude. We are very comfortable and confident with clients that feature multiple storefronts and locations that require regular maintenance. Contact us today to see what Evergreen Building Maintenance can do for you.

How Technology Helps Us Serve You Better

At Evergreen Building Maintenance, we believe in constantly evolving with the times. One of the ways that we have changed our cleaning practice over the years is through the use of technology. Technology has helped us refine our routine and ensure a consistency in cleaning standards, from office cleaning to retail cleaning to custodial services. With over 28 years in the business, we’ve had plenty of time to find the technological advances that are best suited to our company.

Technology for Growth

Technology has allowed us to become the premier cleaning service provider in Western Canada. From Calgary to Vancouver, we guarantee the same high standard of service. Our swift and critical adoption of technology is what has kept our cleaning standards high even as we grow bigger. By using technology, we are able to stay in constant contact with our clients, our local supervisors, and every employee at Evergreen Building Maintenance.

Work Order Management

We use technology to ensure that every client is served to the same high standard. You will notice the difference from the beginning to the end of your service request with Evergreen Building Maintenance.

How it works:

  • First, we’ll take your service request through an email or a phone call. You will love how efficient and instantaneous you’ll find this service ordering process. (We can collect detailed information about your request for our records, allowing us to ensure that we understand all the nuances of your maintenance needs.)
  • Next, we’ll make sure that we schedule staff, supplies and equipment. This will all be done through tracking technology, ensuring that we have an accurate idea of inventory and employee availability.
  • Now we’ll submit the key information about your service request to a local supervisor, complete with a mandatory quality control checklist. This will allow the local supervisor to take a hands-on approach to the service request and to truly understand what you requested.
  • After all the work has been completed and our local supervisor has submitted the quality control report, we’ll get in touch with you. By contacting you through phone or email, we will be able to ensure that we have satisfied your request and that you are completely happy with our level of service.

Time Tracking

Our employees use a Smartphone application that allows us (and our clients) to track how much time was spent at each job site and when. This allows for a more transparent billing process and a clear understanding of job site requirements and scheduling needs.

At Evergreen Cleaning, we seek out new technology to help us fine-tune our business model. Every year, we grow more efficient and interconnected. As we grow, our communication needs expand. We are committed to providing you with the highest standards in all our cleaning and janitorial services, and technology is just one of the ways that we work towards that goal.

Evergreen in Name and in Practice – ‘Smart’ Green Cleaning Policy

Here at Evergreen Maintenance, we have taken the initiative to be green in more than name. We know that our clients want to minimize their environmental footprint, and that’s what we want too. That’s why we have a Smart Green Cleaning Policy.

What is Our ‘Smart’ Green Cleaning Policy?

Our Green Clean Policy is a commitment to only using green products that reduce harmful effects on human health and the environment. Our Green Clean policy doesn’t only affect what cleaning produces we use; it also influences our choice of paper products and equipment. We will only stock recycled products unless a client specifically requests a non-recycled version. We also purchase energy-efficient equipment that allows us to reduce our energy consumption.

Our Green Staff

At Evergreen, we are committed to giving our staff the education they need to do the best job possible. This includes their work in helping to lead the way in sustainable cleaning. We hire certified experts to educate our staff on the most current sustainable methods in environmental cleaning. We keep abreast of the research available to ensure that we are not missing any opportunity to be more sustainable as a company.

What Kinds of Products Do We Use?

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We use products that are Green Seal or Ecologo certified. You can recognize these products by the following logos:

 

Where Will I Notice the Green Difference in My Cleaning Service?

  1. You’ll notice that we utilize products that emit zero VOCs (volatile organic compounds).
  2. When we finish cleaning, your space will be a fragrance and scent-free environment.
  3. Our floor-finishing procedure is zinc-free.
  4. We conduct interior building air quality reports.
  5. We will use paperless systems to give you your invoice.
  6. You will notice that we do not use fuel powered equipment.
  7. We adapt our disposal/recycling programs according to your needs.
  8. We have developed low-impact solutions for graffiti removal.

As a business owner or manager, you know that you want to be as sustainable as possible. Your cleaning service is one of the major factors in deciding the sustainability of your company.  Let us lower your ecological footprint – one green clean at a time.

A Question of Clarity – 10 Questions to Ask Your Cleaning Company

You’ve answered the first question – Do I want to hire a professional cleaning company to save time and money on all of my cleaning requirements? – with a resounding ‘Yes.’ Good choice. But now comes the task of choosing a cleaning company. There are many out there, but finding the right one for you and your business requires gathering information and doing research. You want to find a professional cleaning company with the skilled staff, ample resources and dedication to the task at hand. In order to help make your job that much easier, here is a list of 10 important questions to ask any prospective cleaning company.

HOW LONG HAVE YOU BEEN ESTABLISHED?

Look for a cleaning company that has been in business a minimum of 10 years and has grown throughout those years. Look for a company that invests in its staff and training, owns and operates the latest cleaning equipment, who cares about their clients’ needs and has the experience and reputation to back up any claims they make.

WHAT IS YOUR LEVEL OF CLIENT SATISFACTION?

Research the cleaning company you are thinking of hiring and find out what their clients have to say about them. Look for a company whose clients are very satisfied with the services provided and that the commercial cleaning company can handle your specific needs.

WHAT SERVICES DO YOU PROVIDE?

Does the cleaning company have the staff, skill, and capability to do what you need them to do? You may need just a general clean, or a specific clean with specialist equipment. A professional cleaning company will ensure they remain up-to-date on all the latest procedures and products to ensure complete client satisfaction.

WHAT IS YOUR CAPABILITY?

Does the cleaning company have the capacity to handle the work you need them to do? Different buildings, different requirements; so look for a cleaning company that can handle a wide variety of diverse industries, whether it’s retail, financial, healthcare, real estate, commercial office or government.

WHAT IS YOUR AVAILABILITY?

Make sure the cleaning company you choose can modify their supply to your demand. They need to meet your requirements and scope of work, and adapt their cleaning schedule – daily, weekly, bi-weekly, monthly – to your bespoke requirements.

WHAT ARE YOUR RATES?

Just as in any other business transaction, you want to make sure you’re getting the most for every dollar you spend. Ask your prospective cleaning company their rates and compare them to their competitors. Ask whether the rates are all-inclusive or whether there any extra fees for additional cleaning (E.g. emergency clean-ups).

ARE YOU INSURED?

This is important to protect your business and ensure your financial security. All professional cleaning companies will have the requisite liability and workers compensation insurance needed to conduct their operations safely and securely. If there is damage to any flooring, furniture, or equipment, it is the cleaning company who will foot the bill, not you.

WHO DOES THE CLEANING?

The larger the company the higher the chances of multiple cleaners entering your business throughout the year. Every cleaner must be trained, certified, background-checked, and equipped to handle all of your requirements, and be familiar with your workspace. You may not often interact with your cleaners, or you may prefer a regular cleaner (or team of cleaners) you can build a working relationship with.

WHAT TRAINING DO YOU GIVE YOUR EMPLOYEES?

A professional cleaning company must ensure that every member of their staff is consistent in their delivery of top quality cleaning services. All employees must be held to the same high standard, and the company dedicated to comprehensive and continuous training for all of their staff. A professional cleaning company will implement ‘green cleaning practices’ and refrain from using harmful chemicals such as bleach in order to keep your workplace healthy and safe. They will also make sure that their staff has been properly instructed in the use of the latest green cleaning products.

WHAT IS YOUR QUALITY ASSURANCE POLICY?

Ask the cleaning company what quality assurance policies they have in effect. How do they guarantee their work, and what happens if you have query regarding their work? The right cleaning company will ensure that all of the work they do for you meets with your complete satisfaction. Any concerns you may have must be dealt with swiftly and efficiently so that, come rain or shine, your workplace looks spotless.

Asking the right questions will get you the answers you need. Or, if you want to save even more time and money, you can skip these 10 questions entirely and call Evergreen Building Maintenance directly.

You can rest assured that you will be pleased with our answers to all of the above questions. Locally owned and operated, EBM has been a leader in the janitorial industry for more than 28 years. We specialize in commercial buildings and service 2.5 million square feet every day. We have the skills and expertise to guarantee only the very highest standards of cleanliness.

Please make the call; we’d love to show you what we can do.

Keeping It Clean.. Top 5 Reasons to Hire a Professional Janitorial Company

Hiring a professional cleaning company to service all of your custodial requirements is the cost-effective and intelligent choice. All businesses, whether large or small, require regular and thorough cleaning of their premises to ensure they maintain a presentable image, as well as a tidy and germ-free working environment for their staff. Leaving the cleaning in the hands of experts allows you the time to focus on growing and running your own business. In a world of many responsibilities, it’s one more thing off your mind. Here are our top 5 reasons why you should hire a professional janitorial company:

ADVANCED SKILL SET

An established commercial cleaning company has the necessary experience, tools and resources to provide the appropriate cleaning duties that your business requires. They also provide specialized cleaning services, not just everyday maintenance. From floors, furniture and entrance glass to countertops, washrooms and garbage/recycling removal. A professional janitorial company will keep it clean, so you and your staff don’t have to.

QUALITY ASSURANCE

You do what you do best, and custodians do what they do best. You have the expertise to excel at your job, as do the cleaners at theirs. Professional building service workers have the training and knowledge of what products to use when, where and on what surfaces. It’s peace of mind; trusting trained professionals will guarantee that the work you want done is done right the first time.

INCREASED PRODUCTIVITY

A healthy employee is a productive employee. Keeping the workplace clean and getting rid of germs as well as clutter, is the purpose of a professional cleaning company. Germs thrive where cleanliness is absent, and germs lead to a rise in sickness and a fall in workforce productivity. A neat and orderly work environment with no distractions will increase focus in your workplace.

COST-EFFECTIVENESS

With in-house cleaning staff, all of the maintenance expenses are yours to bear. In addition, in-house cleaning staff do not possess specialized training. When you hire a professional cleaning company, they provide all of the equipment, qualified personnel and eco-friendly cleaning products necessary to create a spotless finish. As a business owner, you are relieved of any extra costs including benefits, equipment, insurance, supplies, training, wages and holiday/sick pay if you choose to contract out the cleaning services.

GREEN CLEANING PRACTICES

A modern cleaning company will implement ‘green cleaning practices’ and refrain from using harmful chemicals such as bleach in order to keep your workplace healthy and safe. All professional janitorial companies should guarantee that any chemicals used in your building will be volatile organic compound (VOC) free, and also make sure that their staff has been properly instructed in the use of the latest green cleaning products. You can be both business-savvy and environmentally-friendly.

Don’t waste your money, resources, stress and time on setting up your own cleaning department. Hire the experts to do it for you. Professional cleaners will adapt to many situations and make sure there is a replacement employee in case somebody calls in sick; their consistent availability and guarantee of quality work is what you can expect.

Evergreen Building Maintenance has been one of British Columbia’s most trusted janitorial service providers for the last 28 years and is a recognized industry leader that provides dynamic and high standard services to more than 120 commercial facilities. No matter the nature or size of the environment to be cleaned, we have the knowledge to ensure a superior job.

Call us today. We guarantee it’s the first and last call regarding cleaning that you will ever have to make!

Kelowna Janitorial Services – 5 Great Reasons To Hire Our Professional Cleaning Company!

The Evergreen Building Maintenance Advantage

Life can be fickle, so it’s important to take advantage of the good things life has to offer. As for commercial cleaning and superior janitorial services, the advantage is with Evergreen Building Maintenance. EBM has the experience, expertise and resources for contracts of any duration and specification. This includes buildings of all shapes and sizes. Our portfolio includes everything from airports and educational institutions to hospitals and office spaces. So what makes Evergreen’s services the best?

EXPERIENCE

Evergreen has been one of Western Canada’s most trusted janitorial service providers for the last 28 years. EBM currently provides commercial cleaning to more than 120 different facilities and we expect the same high standards from our premier team at each location we maintain. On average, we service 2.5 million square feet per day.

CAPABILITY

Whatever the size or use of your building, we have trained staff who are capable of handling it. We bring the same unwavering commitment and value to a wide variety of diverse industries including: retail, financial, healthcare, real estate, commercial office and government.

ATTENTION TO DETAIL

Our cleaning specialists have a meticulous eye for detail, which is important when cleaning spaces that require a special set of commercial cleaning equipment and products. With Evergreen, you get a spotless clean today and every other day. Trust us; we do this for a living.

QUALITY CONTROL

Maintaining the highest standards of health, hygiene and professionalism is our most important consideration. We spend our time and resources to effectively train our staff ensuring that optimal standards of cleanliness, safety and quality are met at all times.

EMPLOYEE TRAINING

At Evergreen, we are dedicated to comprehensive and continuous training for all of our staff. In addition, all of our employees are WHMIS certified. We make it our business (because it is our business) to stay up-to-date on all the latest procedures and products to provide our clients with an unparalleled experience.

ADAPTABILITY

EBM’s managerial team will always try their best to accommodate your needs. We modify our cleaning schedule to suit the scope of work and can clean exactly when you need us to (E.g. daily, weekly, bi-weekly, etc.). Our service is bespoke to suit your unique requirements. 

The Evergreen Advantage isn’t just a set of words; it is a statement. It’s also a commitment and a promise to all of our clients that their cleaning requirements are being met and wherever possible, exceeded. The Evergreen Advantage is a guarantee of our consummate professionalism and quality service. Call us today to receive a free quote or read more about our services.