Evergreen Building Maintenance provides daily and weekly office cleaning, and janitorial services in Kelowna, Kamloops, Vernon, Penticton, Cranbrook, West Kelowna and Lake Country regions.

Customers Care About Commercial Cleaning - Office Cleaning

Do Customers Care if Your Store And Office Cleaning Is Not Up To Par?

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How The Right Office Cleaning Company Can Contribute To You Bottom Line

Running a business is not easy.  You need the right location, competitive products and customers.  If your business isn’t getting customers, you’re not going to be in business for long.

How Do You Get Customers?

Do you advertise?  Do you count on referrals from past customers?  Or, do you go out and find customers?

In any case, it’s not easy to find people who would become customers.  It costs money, time, or both.

Once you find someone who might become your customer, they may have to come to your store or office.  Think of all the resources you put out to get a potential customer to this point.

Now, the customer is at the point where they are supposed to look at your product or service and decide if they want to do business with you.

What Is The Customer Thinking?

Studies have shown the most important factor for customers is quality service – 68% of consumers say they decided never to visit a business again because of poor customer service.

The next most important thing for customers is organization – 53% of consumers who couldn’t find what they were looking for the first time won’t come back to try again.

The third most important factor for customer retention is cleanliness – 32% of consumers will not do business with a company if it is dirty inside or out.

If your storefront is not clean, on an emotional level, maybe not even on a conscious level, the customer has already decided not to do business with you.

On the other hand, if your storefront looks great, the customer is automatically more inclined to do business with you.

Same thing goes for the inside of your store or office.  If the inside of your office looks clean and organized, the prospective customer is already in the mood to say yes rather than no.

Any presentation you make in a clean environment is more likely to get a yes.

Your presentation materials need to be organized.  Everything else needs to be clutter-free and well presented.

You have already lost points if there are any stains on the carpet or if your hardwood floor needs polishing.  Your image as the “perfect choice for me” has declined in the customer’s mind.

If there is visible dust, consider that you have seriously lost credibility.  On the other hand, if the customer puts their hand on something and their hand comes out dirty, you are going to have to be an amazing presenter to get the deal.

When you have finally gotten your customer to the point where they are thinking of doing business with you, do you want to take a chance of turning off your prospect by not having the cleanest store or office possible?

Start With A Clean Storefront

Keeping your storefront clean will improve the experience of all of your customers. When a potential customer approaches your storefront, he or she will immediately notice whether it is immaculately clean or dingy and dirty. A clean storefront is likely to help a customer relax, and may even increase his or her chances of making a retail purchase.

De-Clutter Your Lobby And Meeting Room And Make Them Sparkle!

In 2011, researchers at Princeton University found that clutter can actually make it more difficult to focus on a particular task. Specifically, they found that the visual cortex can be overwhelmed by task-irrelevant objects, making it harder to allocate attention and complete tasks efficiently.

Make The Washrooms Perfectly Clean And Odour-Free

If the women’s restroom is not up to her standards she will NEVER come back to your store. Remember, women control 85% of all discretionary dollars spent in the US. Men like clean surroundings too but because of the “macho” syndrome seldom respond if the conditions are less than sanitary.

Cleanliness is one of the main foundation of operating a successful business.  Unfortunately, it is one of those things that no one in the company usually has time for.

A professional office cleaning company can be a real asset for your business.  It will create the environment so your customers feel more confident in doing business with you.

Evergreen Building Maintenance has been in the commercial office cleaning business for over 30 years.  We understand how important image is for your business success.

Call now for a quote on daily or weekly office cleaning services for your company:  1-855-824-8450 or 250-869-5165.

You’ll find our commercial office cleaning rates to be very competitive among commercial janitorial maintenance companies.

We also offer a full office building cleaning service.

Person in white shirt drawing a graph in blue ink using the word efficiency - Evergreen Maintenance commercial cleaning and janitorial services.

How Office Cleaning Boosts Productivity

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Proper office cleaning techniques can have a huge impact on productivity.  On average, employees lose nine days of work every year due to sickness.  In addition, consider the days people are feeling drained and starting to get sick, but still come to work.

Some of this can definitely be avoided by making sure the office cleaning staff know where to clean and use Eco-friendly cleaning materials.

  • A typical office keyboard is a great place for bacteria to grow and propagate. Studies have shown that a computer keyboard can carry up to 7,500 bacteria at any given time.
  • Viruses such as the flu can linger on unclean surfaces such as work desks, doorknobs, photocopiers, and other shared electronic equipment for 24 hours.
  • 60% of absences from work illnesses are contracted from dirty equipment in the office such as e-coli, staph, and bacteria.
  • A whopping 25,127 germs per square inch were found on just a telephone.

The Unseen But Real Benefit Of A Clean Office Environment

Improved morale – You can’t see it, but it can make all the difference in the world for a business!

Employees in a clean working environment are naturally likely to be happier than those in untidy environments.  You can’t measure it, but you know it’s real:  employees who are happy in their work are likely to get more done than those who dislike their job.  A smelly, unclean office environment can contribute to a feeling of tension among employees.  A spick and span office environment can go a long way to keeping people feeling more relaxed, focused and positive.

Provide Better Business Environment through Improved Air Quality

The joy of clean, fresh-smelling air in the office environment can’t be overstated.  People naturally feel more alert and focused.

Cleaner air at your business can create a safer, more enjoyable work environment for your employees and a superior experience for your customers.

Fresh, clean air has been shown to boost workplace productivity by as much as 10%.

Green building owners can promote these and other environmental benefits to prospective tenants to add value to real estate.

Cleaner air created by carpet cleaning, floor cleaning, furniture cleaning as well as surface cleaning where people aggregate can improve air quality by as much as 99 percent.

This type of cleaning removes:

  • Volatile organic compounds (VOCs)
  • Mold
  • Bacteria
  • Allergens

Studies have shown that these pollutants create a wide variety of unhealthy symptoms that rob people of their health and thus their productivity at work.

Evergreen Building Maintenance provides experienced office cleaning teams who have been trained to use the latest Eco-friendly cleaning products and machinery that help create a healthy environment at work.

     Give us a call for a free, confidential quote for daily or weekly office cleaning:   1-888-559-6870 or 250-999-2796

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How Often Should Your Office Janitorial Company Clean Cubicle Walls?

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It’s normal for an office janitorial company to clean walls, floors, and windows, but quite often, cubicle walls get forgotten.

Over time, cubicle walls get scuffed up and unsightly.  If they are made of fabric, cubicle walls become a breeding ground for bacteria, germs, and viruses.

One thing you might not have thought of is dust mites.  People associate dust mites with germs that grow in your bedding where they thrive on consuming dead skin cells.

Dead dust mites, their body parts, and fecal matter are known to cause allergies, asthma, headaches, runny nose, trouble breathing, watery and itchy eyes, sneezing, and other immunological health problems.

Unfortunately, dust mites often travel from the home to your office.  Ever notice one of the main causes of people taking sick days off is allergic reactions, colds, and viruses?

Dust mites arrive at work with your staff and make their home in the carpet, upholstered furniture, and fabric cubicle walls.  Combined with other germs and allergens, cubicle walls become a major source of the spread of disease in your work environment.

Along with causing health problems, cubicle walls can become very dusty and smelly.  This definitely does not contribute to a happy working environment.

Hands and fingers crusted with dirt could also leave stains and spots on cubicle walls… and leave the guests in your office with a bad impression about your company.

While walls and floors are important to clean, it is even more important to Refresh cubicle walls and eliminate the spots.

Getting your office cleaning company to vacuum cubicle walls on a regular basis is a must.  Vacuuming walls takes time, but it’s a must if you want to have clean air and a healthy working environment.

Since fabric cubicle walls get stained easily, make sure your office janitorial company often takes the time to look for and remove stains.

After they vacuum cubicle walls and remove stains the cleaning company should disinfect all surfaces thoroughly.

Dirty, dusty, smelly cubicle walls spread germs throughout the office, so when it comes to disinfecting, all surfaces should be disinfected often in an office with fabric cubicles.

Commercial janitorial companies often like to cut costs by buying the cheapest chemicals for the job.  This is not a good idea, especially in an office with fabric cubicle walls.

Evergreen Building Maintenance uses the best environmentally friendly chemicals for all cleaning.  They not only disinfect all surfaces, but because of the “green” cleaning solutions, your staff likely won’t have allergic reactions to the cleaning chemicals either!

Call now for a quote for professional daily or weekly office janitorial services: 1-855-824-8450 or 250-869-5165

Kelowna Janitorial Services – Get Consistently Great Cubicles And Walls! Best Office Cleaning.

Kelowna Commercial Cleaning Services – Specializing In Daily And Weekly Cleaning Services

Customer Service Satisfaction Level High

How The Right Commercial Cleaning Company Can Give You A Competitive Edge

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A clean and well maintained business is part of a strategy for providing top notch customer service.

We live in a very competitive world now.  It takes a time, energy and money to attract customers.  The next challenge is to keep them.  You don’t get a second chance to make a first impression.

When a client visits your facility they expect a certain standard of décor and cleanliness.  All it takes is a small sign of lack of care and a client can get turned off.

Having The Right Decor Is Not Enough

Yes, you can have the best furnishings, design and artwork, but if there is even a little bit of trash on the floor, the building doesn’t smell right or if the carpet has stains, your client will become uncomfortable.  That might be enough for them to start looking for another place to spend their money.

If a client visits the lobby in your office and sees a nice, clean environment, they get a good feeling about your company.  When they visit your office or the boardroom and it is perfectly clean, organized and well maintained they gain confidence in doing business with you.  All this happens on a subconscious level even before they know the details of what you are offering.

Choosing The Right Commercial Cleaning Service

Of course, you know all this.  It’s not news to you.  However, when was the last time you felt your cleaning company really ‘got’ how important this is for your success?  Does your commercial cleaning company really “care”?  Do they go out of their way to notice what needs cleaning and just take care of it?  Or, do they keep hoping that you won’t notice and get defensive when you bring it up?

Just as an unclean environment tells your clients you are not a true “professional”, when a cleaning company constantly needs to be monitored, that’s not professionalism either.

In order for you to put your best foot forward for you clients, you need a commercial janitorial company that cares enough to proactively take care of the cleaning without you having to monitor the small day-to-day details.

When clients see that you pay attention to even the small details of cleanliness they understand that you truly value their business.

Things Your Commercial Janitorial Service Should Automatically Take Care Of

Pay attention to the areas where the customers spend their time. The upholstered furniture in waiting areas should be spotless.  Leather surfaces should be squeaky clean.  Metal should be shiny, with no blemishes or rust.  Countertops need to be cleaned and sanitized often.  Drapes, windows and blinds need to be dusted, often.  Hardwood floors should be polished.  Carpet should always be completely spotless.

These are minimum expectations.

When a professional cleaning crew gets familiar with your office or building, they will notice many small and potentially big problems on a day-to-day level.  They will handle anything that needs to be taken care of automatically.  If there are expenses involved they will run it by you, but you will never have to worry about not looking good for your clients.

Daily Or Weekly Cleaning Service

Depending on your needs, a daily or weekly cleaning contract gives a professional commercial cleaning company the ability to get to know your facility and your needs.

Evergreen Building Maintenance has been in business for over 30 years.  We specialize in providing daily and weekly cleaning for offices, office buildings, retail shopping malls, medical offices and more.

If you want to work with a commercial janitorial service that is willing to “partner” with you in making your business look its best, give us a call: 1-888-559-6870 or 250-999-2796.

Our Kelowna commercial cleaning services give you a competitive edge!

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How The Right Commercial Janitorial Services Company Can Increase Profits And Decrease Expenses

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Should You Be Concerned If Your Commercial Cleaning Services Company Is Slow In Getting Back to You?

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Commercial janitorial companies White Rock, Chilliwack, Abbotsford, BC

Advantages Of Working With A Commercial Janitorial Company With A Large Menu Of Services

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A commercial janitorial company can only offer services based on the resources it has access to.  Resources can mean the number of employees available at any given time, their training level, specialized equipment, security clearance and more.

Most commercial cleaning companies only offer basic services for their clients.  If you have additional requirements you will have to send out an RFP, make phone calls, get quotes from several places, compare quotes and hopefully select the right company for the job.

As a facility manager you have a lot of responsibilities.  Any time you put into sourcing services means taking away time from something else.  Why not consider hiring one company that you know has a large variety of clients and all the in-house expertise you would ever need?

You already know that they provide a high standard of service and their prices are reasonable.  Anytime you need a non-basic service you can simply add that task to their weekly, monthly or daily duties.

Think of all the time and trouble you will save.  A large commercial cleaning services company with a variety of clients will have specialized, trained employees for anything you want to have done.  They will also have the right equipment to for the job.  If your task involves security clearance, they will have that also…already in place, without delay!

Having a working relationship with someone you trust goes a long way toward saving money, preventing accidents and most of all, your peace of mind.  You know the work will get done, on time, on budget and to a high standard.

Commercial Janitorial Company Services You Don’t Need Every Day Can Include:

  • Professional window cleaning
  • Floor stripping and waxing
  • Steam cleaning of carpets
  • Steam extraction upholstery cleaning
  • Stain removal
  • Snow removal
  • Ice removal
  • Parking lot litter removal and sweeping
  • Extra staff for emergency situations
  • Polishing stainless steel and metal surfaces
  • Cold and hot pressure washing
  • HVAC repair
  • Light construction jobs
  • Handyman services
  • Preventive maintenance

Evergreen Building Maintenance has over 30 years’ commercial janitorial services experience working with all kinds of businesses, both large and small.  Our clients include individual offices as well as entire office towers.  We serve individual retail shops as well as large shopping centres with hundreds of stores.  From the point of view of security clearance, our cleaning teams work in police stations, banks and government offices that require strict security certifications.

If you have an emergency situation, as our client, we will make sure you have enough cleaning staff available to handle any unforeseen circumstances.  On the other hand, if you have a special event coming up, we can easily provide extra staff for any time of day or night.

You can count on us to have the specific expertise you need, in-house.  You won’t have to spend your valuable time running around getting quotes.

Call now for a commercial cleaning quote from a company that offers a high standard of basic cleaning PLUS any other janitorial services you might need: 1-855-824-8450 or 250-869-5165.

Kelowna Janitorial Services – We Offer A Large Menu Of Services For Your Convenience!

Kelowna Commercial Cleaning Services – Specializing In Daily And Weekly Cleaning Services

 

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How to See Through The Hype And Hire A Reliable Commercial Office Cleaning Company

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How Not To Hire The Wrong Commercial Office Cleaning Company

You want to hire the best commercial cleaning service, but how do you separate fact from fiction in the selection process?

We know it doesn’t cost much for a startup office cleaning company to get into the business and say they offer commercial office cleaning services.  Because of this, hundreds of new cleaning companies claim to offer “professional” commercial janitorial services.  That’s nice for them, but you need a reliable commercial office cleaning company that can deliver a high standard of cleaning consistently and reliably.

A fly-by-night operation can cause big problems for you in terms of safety, security and cost management.  They are often willing to provide a low bid and even work hard to fulfill your requirements.  But you don’t get experience and expertise overnight.  It takes time to learn how to do the job right.

The problem is, these same people are willing to stretch the truth and even fabricate “facts” in order to get the contract…potentially creating big problems for you and your company.

Cutting Through The Hype Of A Commercial Office Cleaning Company In The Bidding Process

So, what do you look for, so you can tell the difference between a legitimate, professional commercial office cleaning company and one that is going to cause problems for you?  Here are some simple questions to ask yourself:

  1. Does the prospective commercial office cleaning company have references from companies similar to yours from the past and currently active? If a company is used to smaller contracts, they will not know what to do in your company.  If they are used to larger contracts, they may not give enough importance to your company to provide a good service.
  2. Does their quote provide enough details to show they understand the expenses they are going to encounter in providing commercial cleaning services for your facility?
  3. Did they clearly show how they came up with the price? If they didn’t, are they going to surprise you with additional costs after they get started and realize they didn’t consider everything in their quote?
  4. Does the potential commercial cleaning services screen their employees on a regular basis for drugs and security issues? Are their security clearance papers up-to-date?
  5. Take time to meet the person who is actually going to oversee work in your facility and interview him / her.
  6. Does the commercial janitorial services company have at least five million dollar umbrella insurance to cover any excessive claims?
  7. Do they have documents they use for training that they can show you? If they are a small commercial office cleaning company, they won’t have the policies, procedures and training systems in place to be able to provide competent cleaning personnel on an ongoing basis.  Plus, the level of cleaning you get will not be consistent and is cause many headaches for you in terms of complaints from your staff or customers.
  8. Does a human being answer the phone when you call their office? Having a human being answer the phone can be an indicator that the company will take the time to address your needs quickly and efficiently instead of resorting to bureaucracy when you want to get something done.
  9. Are their safety training systems documented?

Asking these questions will help you get insight into whether or not you are dealing with an established, professional commercial office cleaning company.

Evergreen Building Maintenance has been in the commercial cleaning business for over 30 years.  They have seen many fly-by-night operators come and go…and in many cases, they have been brought in to clean up the mess created by unprofessional operators.

Call now for a quote for professional, commercial office cleaning company services: 1-855-824-8450 or 250-869-5165.

professional office cleaning company vancouver bc

Professional Office Cleaning Company Improves Profits

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A professional office cleaning company can help your staff be healthy, happy and successful.

No one likes working in a dirty, smelly environment. If your office environment is not clean people will feel stressed and success will be a struggle. You could lose good employees to your competition.

If a client sees that your office is dirty, it is an instant turn-off. It’s not the look of a professional, quality company. If you want to present a professional appearance you need a sparkling clean office.

A dirty office is also a source of sickness. Bacteria grows in unclean environments. It is common to see illnesses spreading in unclean offices.

People feel more relaxed in a clean office environment. When an office looks dirty, subconsciously, it causes stress levels to go up. Minor events become irritating and relationships suffer. Poor relationships is a major cause of low productivity for businesses.

Get A Professional Office Cleaning Company To Come In Often

Cleaning is the kind of thing people don’t care about until they notice uncleanliness. Then it becomes a big issue.

An office needs to be cleaned every day or nearly every day. Carpets need to be vacuumed, garbage needs to be taken out, surfaces need to be dusted and disinfected, washrooms need to be cleaned and sanitized, etc.

No matter how dedicated your staff, they are not likely to pitch in and clean the office.

A professional cleaning company can make sure your employees and clients are not turned off by dirt, soil and smell.

“Green” office cleaning companies use environmentally ‘safe’ cleaning techniques and products. Toxic chemical based products can trigger allergic reactions. More gentle, “green” products create a germ-free, safe environment for people with sensitive health issues.

Benefits Of A Professional Office Cleaning Company

  1. Employees require less sick leave because bacteria that causes illnesses is eliminated regularly.
  2. There is less employee absenteeism when the office is sparkling clean all the time.
  3. Visitors will have a positive feeling about your office when it is clean and fresh smelling.
  4. A clean, professional look is strong branding for your business.
  5. Professional janitorial services like surface cleaning, sanitation and disinfecting strategies go a long way toward providing a healthy working environment.
  6. Employee morale improves when the building is nice and clean.
  7. Infection Control through environmental janitorial services like surface cleaning, sanitation, and disinfecting strategies.

Evergreen Building Maintenance Professional Office Cleaning Services

  • Carpet care
  • Hard Surface Floor Care
  • Window Cleaning
  • Construction Clean-up
  • Day Porter Services
  • Computer Room Cleaning
  • Lighting Maintenance
  • Emergency Services
  • General Maintenance
  • Green Cleaning
  • Pressure Washing
  • Recycling Services
  • Washroom Sanitation
  • Painting Services

Evergreen Building Maintenance will give you a clear quote that you can understand. Through 30+ years of commercial cleaning experience, we have learned how to provide a consistent, high standard of professional office cleaning for any kind of company.

You can count on an accurate, competitive quote and dedicated teams to deliver a higher standard of cleanliness in your facility.

Call now for a quote for professional office cleaning company services: 1-855-824-8450 or 250-869-5165.

commercial janitorial services vancouver bc

How To Have More Control Over Costs In Commercial Janitorial Services

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