The most important part of office cleaning is the reception area. Regardless of the type of business, the reception area of your office is often the first tangible touch-point your customers have with your business.
And, since it’s the first thing they see, that’s where they will form a long-lasting positive or negative impression of your business.
The condition of your reception area – its layout, lighting, style and upkeep—all weigh-in on the overall impression your customers will have about your business and what to expect.
If your workspace is welcoming, you will have a good chance of building a good client relationship.
The opinion of customers on it will start as soon as they step near the front door. Everyone notices when things are clean, germ-free, and tidy – and when they are not.
Your Reception Area Sets The Tone Of How Clients Feel Even Before Meeting With You
Magazines splayed across tables, neglected plants, fingerprints and dust collecting on baseboards and other surfaces, a child’s sticky handprints left on glass doors and windows, an old stain on the carpet, streaks on flooring and so on…what do you think that communicates to your clients?
The guests in your reception area will mostly find themselves alone for several minutes or even an hour. It is a good idea to invest in branded design, good room layout and flow. That way, you will give them the right impression.
Reception Area Cleaning Priorities
- Cleaning front & side glass – especially dirty front windows
- Cleaning internal glass
- Emptying of bins
- Wipe over desks
- Sanitize computer screens, keyboards, & telephones
- Cleaning doors, walls, & light switches
- Cleaning & dusting rails & wall fittings
- Cleaning & vacuuming of all hard floors, mopping & buffing
- Strip & seal floors as required
- Cleaning, sweeping & mopping staircases
- Cleaning handrails
- Cleaning of air vents, grills and surround
- Hard floors with dirt & grime build-up
- Scuff marks on painted walls & doors
- No front entrance matting
- Leaves & debris at the entrance to the reception area
Remember Air Quality
The sense of smell affects how people feel about their surroundings, which is why real estate agents want people to bake cookies before they show a house. An unpleasant odor makes a room seem unclean, even if everything sparkles. Pleasant smells help people to relax, make them more receptive to certain emotions, and can even encourage them to spend money.
Avoid antiseptic smells or any overwhelming air freshener. When the air is too heavy with a scent, it may seem like it is covering up something less enjoyable. A clean room does not need extra scents, and air fresheners and other scented products can sicken people who have respiratory conditions like asthma.
People Notice The Seating
Fabric seat cushions should always be stain-free.
Chair arms should look clean and never feel sticky – Especially Chair arms can have a lot of germs because people put their hands all over them and leave behind cold and flu viruses.
Waiting customers also drop crumbs from the snacks they enjoy while they wait, and these crumbs cause bacteria (and odors) to develop.
Dust Is The Enemy
Tables, lamps, and decorative items should never gather a layer of dust. Walls should also never collect dust, cobwebs, or fingerprints.
Clean thoroughly to remove oils left behind from hands, or from hair when leaning against the wall. Dust in the air latches onto these oils and discolors the wall and around the door frames where people place their hands.
Regardless of the size of your organization, our experts will help you design a general janitorial cleaning package that is suitable for your budget, schedule and property requirement.
Keep clients coming back by maintaining a spotless reception area. Reception Area
Evergreen Maintenance Is An Office Cleaning Reception Area Specialist