Evergreen understands that accountability is important. In order to guarantee that our clients are getting the best value possible, we have started using a number of different technologies.
The first technological innovation we have implemented is called work order management. This allows us to monitor tasks from beginning to completion. The steps are as follows:
- Receive service request via email or phone call.
- Schedule staff, supplies and equipment.
- Provide supervisors with key information.
- Complete quality control checklist.
- Follow up with client to ensure satisfaction.
The second technology we use involves tracking the time that our employees spend on jobsites. Whether we are working for your business on a daily or weekly basis, all of our hours can be tracked using a Smartphone application. Furthermore, we are able to provide our customers with real-time data on who was in their buildings and exactly how much time was spent at each facility.
Our Quality Control Technology
Anyone can promise quality. We back that promise up with our rigorous quality control program, powered by OrangeQC inspection and work order technology.
Transparent Quality Control Data
We perform regular inspections of your facilities and analyze the results. You can rest assured that we’re tracking our cleaning quality—and you can see that data, too. GPS, timestamps, and photos ensure our inspections are accurate. It’s part of our commitment to transparency and accountability.
Fast, Easy Communication
As our client, you’ll have access to the simple OrangeQC app. Submit work orders and report problems right from your phone (or via an easy-to-use website—no download required). You can always get in touch with us quickly. Requests get updated in real time so you can check on their status. We track how long it takes us to resolve every issue, which helps us uphold our commitment to fast, reliable service.
Real, Proven Results
OrangeQC allows us to deliver regular reports on how well we’re serving you. You’ll see the inspection scores for your facilities, as well as our response times for your work orders and problem reports. We’re always here to discuss the results of our inspections, address any issues, and make sure you’re happy with our services.