Why It Matters To You If Your Office Cleaning Company Has High Staff Turnover
What are you actually buying when you hire an office cleaning service?
First, you are getting the people who will do the cleaning. You are also getting the cleaning equipment they will be using. Directly or indirectly, you are also buying the cleaning materials, products and use of cleaning equipment.
In addition, you are buying the training, reputation and reliability of the company and its employees.
Hiring The Right People
You’ll notice the common thread through all of it is ‘people’. You are buying the services of people who bring their expertise to your facility to wisely or unwisely use the supplies and equipment.
If your office cleaning company has a high turnover of staff, the people are not as well trained on how to effectively and efficiently use the supplies and equipment as more experienced people.
This can cause many problems for you.
Potential Problems
Initially, you may notice that your office building is just not as clean as it used to be or could be. Little details like dust in the extreme corners might show up. Maybe the keyboards and computer mice won’t be disinfected and cleaned as often. The bag in the garbage cans may not be quite as tidy as it used to be.
Other effects of high employee turnover can be a reduced relationship of the new employees with you and your staff. This may lead to mistakes that cause injury or damage. It could also raise security concerns.
It is natural for any company to have employee turnover. But if the number of experienced people in any cleaning crew goes down, the quality of cleaning will likely go down. There will likely be more mistakes as the new people learn their trade.
This is where good management plays an important role.
Good Management Makes All The Difference
If the commercial cleaning company is well managed, new employees will be trained and mentored closely. Any deficiencies in performance will be reviewed and corrected before it becomes your problem.
In a well-managed office cleaning company new employees will see benefits of staying with the company and growing into higher paying and more responsible positions. There will be continued training and development that results in excellent performance, consistently.
Cleaning crew managers will have several years of hands-on experience. They will have the patience and compassion to train and manage employees so they remain motivated and committed to excellence every day.
An Experienced Office Cleaning Company
Evergreen Building Maintenance has several experienced local crews in the Kelowna, Kamloops, Vernon and Penticton area. We also have a solid presence in Victoria, Abbotsford and Prince George BC. In Alberta we are established in Edmonton and Calgary.
For the last thirty plus years we have provided consistent, high standards of office cleaning, office building cleaning and retail cleaning services.
Let us show you the benefits of having a commercial cleaning company that has many long-term employees, a solid management team and a streamlined employee on-boarding and training program.
Give us a call today. We would be happy demonstrate the care and attention our experienced cleaning personnel can provide for you.
