Commercial janitorial services company and Commercial cleaning services

How The Right Commercial Janitorial Services Company Can Increase Profits And Decrease Expenses

Facility managers are under constant pressure to reduce costs even though real costs of managing a facility keep increasing. So, how do you perform to excellence when your budget may not be what you want?

Among the expenses you manage, the cost of a commercial janitorial services company can add up pretty quickly. If you scale back their services, you could end up with a dirty facility. That’s not going to be acceptable for anyone.

So what do you do? How do you maintain the clean, fresh environment that motivates clients to buy and staff to think clearly?

Here are some ideas you can take to the bank:

Use “Smart” Cleaning Strategies

The first thing to do is to involve your commercial janitorial services company and simply ask them “how can we maintain our high cleaning standards and reduce expenses”?

You’ll be surprised at the practical answers you will get. Your commercial cleaning company understands the pressures you face every day.  Although they won’t be willing to provide the same amount of work for less money, they will be eager to help because they want to keep the contract.

The people who deal with the nitty-gritty details of keeping your facility clean know where there is waste of time and resources. Study your facility with them and analyze where you can reduce expenses.

Look at each cleaning zone and your specifications list.  See if you can find areas that get less wear and tear but are thoroughly cleaned every day.  You might only need a thorough cleaning once a month.  Maybe some rooms are heavily used once a week but not in between.  Look at areas that would be fine if they were cleaned on alternate days. You’ll be surprised how much money you can save simply by reducing the labour cost of commercial janitorial services.

Just be careful to not slash services without discussing them with your cleaning contractor.  Some services definitely should not be reduced like entryway cleaning and washrooms.

Save Money With The Right Chemicals, Tools, And Equipment

Your janitorial budget depends on the amount of time the cleaning company spends on your facility.  By using the most up-to-date tools and equipment they will be able to provide a high standard of cleaning in less time.

When you sign up a new commercial janitorial services company or at contract renewal time, specify that you want them to use the latest technology that is appropriate for your facility.  Also, specify that you expect their equipment to always be functioning at top levels and that they will replace equipment that is over a certain age.

While the commercial janitorial services company will want to keep using their “perfectly good” equipment even if it is decreasing inefficiency, you know it takes them longer to achieve the same clean if their equipment is wearing out.  This is costing you money in labour costs, so you have a right to specify that they use the best technology available to do the job.

The latest equipment will also save you money on water, chemicals, and energy.  Make sure they are using the most cost-efficient chemicals and tools to do the job.

Consider A High Staff Turnover As A Source Of Excess Expenses

If a commercial janitorial services company has a high staff turnover rate it means there is something going on with the management.  Are they treating their workers properly?  Will poor treatment of their workers spill over into poor quality work?

Cleaning staff becomes more efficient the longer they are in the job and the longer they have been cleaning your facility.  If you keep seeing new cleaning staff you know their efficiency is likely to be down.  They will need to spend more time and are likely to use up more chemicals and produce are lower quality of cleaning.  Some staff turnover is natural, but if it becomes excessive, have a chat with your commercial cleaning services contractor.

Ensure The Cleaning Company Staff Provides Quality Health And Safety Training

Worker’s Compensation costs add up quickly.  If your janitorial cleaning company staff keeps getting into accidents or breaking things this cost will be factored into the quote you get for the service.

Also, if the commercial cleaning company doesn’t enforce the use of safety procedures like warning signs when the floor is wet, you could have claims from people having accidents.  This not only costs you money, but it also affects the reputation of your company.

Communicate clearly with your commercial janitorial cleaning company that you expect their staff to be thoroughly trained in safety procedures affecting the cleaning staff as well as the people using the facility.

Evergreen Building Maintenance will work with you to maximize your cleaning on a limited budget.

If you are looking for a commercial janitorial services company, give us a call for a free, confidential quote:   1-888-559-6870 or 250-999-2796

Kelowna Janitorial Services – Let Us Help You Increase Profits And Decrease Expenses!

Commercial cleaning services company

Should You Be Concerned If Your Commercial Cleaning Services Company Is Slow In Getting Back to You?

Hiring a reliable commercial cleaning services company is a bottom line issue.

When you hire a commercial janitorial company you expect they will do a good job consistently and without the need for supervision by you.

Commercial cleaning is a specialization.  A “professional” commercial cleaning services company means they know what they are doing.  On the other hand, especially when you are just getting started, they may miss some things from time to time.  That’s where it’s important to have feedback systems in place.

When you do an inspection of the commercial janitorial company’s work you may find some things that need improvement…so you send an email to your contact in the company.  What does it mean if they don’t get back to you right away?

It may mean nothing.  Maybe they just missed your email or were a little delayed in responding.  On the other hand, if this happens over and over again, I bet you are also getting substandard cleaning in your facility.

While not responding right away may not be a “sign” of poor work, it is certainly not a “sign” of a company that is on the ball.  Sometimes, a larger company will have a janitorial team and team manager and it may take a little time to get the message from the office to the manager.

On the other hand, if the janitorial cleaning company really is “professional”, then you should have a direct line to the cleaning team manager that is in charge of your facility.

If your commercial cleaning services company continues to be unresponsive or slow in responding, it might be a good idea to start looking for a replacement.

Unresponsiveness means the facility is likely not being cleaned to your standards and they are not willing to bring up their standards to meet your requirements.

Sure, mistakes happen, issues come up but if your commercial janitorial services company isn’t rectifying them quickly, your building maintenance will suffer.

This puts you in the unenviable position of either learning to live with substandard janitorial services or micromanaging your janitorial company’s people.

Why You Shouldn’t Accept Substandard Commercial Janitorial Services

A good office or company ensures that workplace is comfortable, especially if there is lots of pressure to deal with or if your business involves countless transactions.

Clean Offices Are More Inviting To Customers

If your office is dirty, disorganized, or always short on paper towels in the bathroom it doesn’t leave a good impression in your customers.

More Customers Are Likely To Visit A Sparkling Clean Environment

People equate the way your business operates with the way the office looks. If your facility is shiny clean, bathrooms are sanitary and well-stocked with paper towels and soap, if the building looks organized, and running efficiently…they will think that your company is also organized, efficient

Clean Offices Need Fewer Equipment Replacements

Having a lot of dust in the air can actually make your electronic equipment wear down faster.  Computers, printers and other electronic equipment is likely to last longer.

Janitorial Services Clean Offices Are Productive Offices

Many studies have proven that people are more productive in a clean environment.  They work better and focus better if the environment is orderly and clutter-free.  When an office is clean and tidy there is less stress in the office.  It is much easier for employees to focus on what they need to be doing.    [[[[  ]]]]

A Reliable Commercial Cleaning Services Company Affects Your Bottom Line

You’ll earn more revenue by attracting more customers; you’ll spend less by extending the life of your equipment, and your team will work more efficiently in a clean environment.

Call now for a quote from a professional commercial cleaning services company: 1-855-824-8450 or 250-869-5165

We promise our Kelowna commercial cleaning manager will get back to you promptly!

Commercial janitorial companies White Rock, Chilliwack, Abbotsford, BC

Advantages Of Working With A Commercial Janitorial Company With A Large Menu Of Services

A commercial janitorial company can only offer services based on the resources it has access to.  Resources can mean the number of employees available at any given time, their training level, specialized equipment, security clearance and more.

Most commercial cleaning companies only offer basic services for their clients.  If you have additional requirements you will have to send out an RFP, make phone calls, get quotes from several places, compare quotes and hopefully select the right company for the job.

As a facility manager you have a lot of responsibilities.  Any time you put into sourcing services means taking away time from something else.  Why not consider hiring one company that you know has a large variety of clients and all the in-house expertise you would ever need?

You already know that they provide a high standard of service and their prices are reasonable.  Anytime you need a non-basic service you can simply add that task to their weekly, monthly or daily duties.

Think of all the time and trouble you will save.  A large commercial janitorial services company with a variety of clients will have specialized, trained employees for anything you want to have done.  They will also have the right equipment to for the job.  If your task involves security clearance, they will have that also…already in place, without delay!

Having a working relationship with someone you trust goes a long way toward saving money, preventing accidents and most of all, your peace of mind.  You know the work will get done, on time, on budget and to a high standard.

Commercial Janitorial Company Services You Don’t Need Every Day Can Include:

  • Professional window cleaning
  • Floor stripping and waxing
  • Steam cleaning of carpets
  • Steam extraction upholstery cleaning
  • Stain removal
  • Snow removal
  • Ice removal
  • Parking lot litter removal and sweeping
  • Extra staff for emergency situations
  • Polishing stainless steel and metal surfaces
  • Cold and hot pressure washing
  • HVAC repair
  • Light construction jobs
  • Handyman services
  • Preventive maintenance

Evergreen Building Maintenance has over 30 years’ commercial janitorial services experience working with all kinds of businesses, both large and small.  Our clients include individual offices as well as entire office towers.  We serve individual retail shops as well as large shopping centres with hundreds of stores.  From the point of view of security clearance, our cleaning teams work in police stations, banks and government offices that require strict security certifications.

If you have an emergency situation, as our client, we will make sure you have enough cleaning staff available to handle any unforeseen circumstances.  On the other hand, if you have a special event coming up, we can easily provide extra staff for any time of day or night.

You can count on us to have the specific expertise you need, in-house.  You won’t have to spend your valuable time running around getting quotes.

Call now for a commercial cleaning quote from a company that offers a high standard of basic cleaning PLUS any other janitorial services you might need: 1-855-824-8450 or 250-869-5165.

Kelowna Janitorial Services – We Offer A Large Menu Of Services For Your Convenience!

Commercial office cleaning company contracts 18 story office tower

How to See Through The Hype And Hire A Reliable Commercial Office Cleaning Company

How Not To Hire The Wrong Commercial Office Cleaning Company

You want to hire the best commercial cleaning service, but how do you separate fact from fiction in the selection process?

We know it doesn’t cost much for a startup office cleaning company to get into the business and say they offer commercial office cleaning services.  Because of this, hundreds of new cleaning companies claim to offer “professional” commercial janitorial services.  That’s nice for them, but you need a reliable commercial office cleaning company that can deliver a high standard of cleaning consistently and reliably.

A fly-by-night operation can cause big problems for you in terms of safety, security and cost management.  They are often willing to provide a low bid and even work hard to fulfill your requirements.  But you don’t get experience and expertise overnight.  It takes time to learn how to do the job right.

The problem is, these same people are willing to stretch the truth and even fabricate “facts” in order to get the contract…potentially creating big problems for you and your company.

Cutting Through The Hype Of A Commercial Office Cleaning Company In The Bidding Process

So, what do you look for, so you can tell the difference between a legitimate, professional commercial office cleaning company and one that is going to cause problems for you?  Here are some simple questions to ask yourself:

  1. Does the prospective commercial office cleaning company have references from companies similar to yours from the past and currently active? If a company is used to smaller contracts, they will not know what to do in your company.  If they are used to larger contracts, they may not give enough importance to your company to provide a good service.
  2. Does their quote provide enough details to show they understand the expenses they are going to encounter in providing commercial cleaning services for your facility?
  3. Did they clearly show how they came up with the price? If they didn’t, are they going to surprise you with additional costs after they get started and realize they didn’t consider everything in their quote?
  4. Does the potential commercial cleaning services screen their employees on a regular basis for drugs and security issues? Are their security clearance papers up-to-date?
  5. Take time to meet the person who is actually going to oversee work in your facility and interview him / her.
  6. Does the commercial janitorial services company have at least five million dollar umbrella insurance to cover any excessive claims?
  7. Do they have documents they use for training that they can show you? If they are a small commercial office cleaning company, they won’t have the policies, procedures and training systems in place to be able to provide competent cleaning personnel on an ongoing basis.  Plus, the level of cleaning you get will not be consistent and is cause many headaches for you in terms of complaints from your staff or customers.
  8. Does a human being answer the phone when you call their office? Having a human being answer the phone can be an indicator that the company will take the time to address your needs quickly and efficiently instead of resorting to bureaucracy when you want to get something done.
  9. Are their safety training systems documented?

Asking these questions will help you get insight into whether or not you are dealing with an established, professional commercial office cleaning company.

Evergreen Building Maintenance has been in the commercial cleaning business for over 30 years.  They have seen many fly-by-night operators come and go…and in many cases, they have been brought in to clean up the mess created by unprofessional operators.

Call now for a quote for professional, commercial office cleaning company services: 1-855-824-8450 or 250-869-5165.

commercial janitorial services vancouver bc

How To Have More Control Over Costs In Commercial Janitorial Services

Good commercial janitorial services companies will want you to be comfortable with their pricing.  They know, if you feel like you are spending too much, you will not keep them around for long.

From the point of view of the commercial janitorial services company, it takes extra resources to get set up and into a routine when they get a new contract.  The supervisor needs to spend more time understanding your needs, staff needs to be scheduled and trained, a plan needs to be put into place, and so on.

Once the up-front effort / expense has been taken care of, maintaining the crew and making sure things keep going well, is less effort.

If you decide to find another commercial janitorial company within a few months into the contract, everyone loses money and time.

It’s better from the commercial cleaning company’s point of view to discuss everything in advance so both parties have a common understanding of what is expected at the given pricing.

A Clear Commercial Janitorial Services Quote Should Include:

  1. Cost of labour – how many employees will they need to do the job properly, so you are happy with the work?
  2. They also need to know in advance, if the work requires specialized personnel. Typically, specialized workers will get paid more, so that has to be factored into the pricing quote.
  3. Cost of equipment – depending on the size, scope and type of cleaning needed, the janitorial company will need to buy or make available the right cleaning equipment. Will they need to factor in that you have a relatively large facility and they will need to buy new equipment fairly often?Along with having the right equipment comes training.  Will they need to budget extra time and resources to train their staff so they can be effective in your setup?If the commercial janitorial services company is aware of the challenges, they can prepare for it by building the costs into their quote.If they run out of money or if there isn’t enough money to satisfy the business requirements of the cleaning company, they may be tempted to cut corners.  This is not good for your business.It’s better to get a realistic quote from the commercial cleaning company, up-front, rather than run into difficulties later on.
  4. Insurance, taxes, benefits, management – these are also major expenses for any commercial janitorial services company. If you give them enough information to estimate their costs you will get a more clear quote.Make sure you give the same information to each company that does the quote for you.  That’s how you compare value vs. price.
  5. Employee benefits – if a cleaning company offers employee benefits, it means they are used to employees staying with the company for long periods. It is best to avoid cleaning companies that have high turnover.  High turnover means employees have less experience, they are likely to do inferior work, they are likely to waste more supplies and cause damage through mistakes.It is a good sign if the janitorial company provides a good benefits package for their employees.
  6. Direct costs – you need to let the commercial cleaning company know what quality of supplies you want in your facility like toilet paper, paper towels, napkins, etc.They need to tell you what kind of cleaning products they will use.  Some companies are committed to using “green” supplies wherever possible.  Many of these “green” products are less reactive to people with allergies and health conditions.  If there is an extra cost to using these products, you need to know up-front, in the quote.
  7. Management fees – If you have a small office or retail store, it may be ok to have a small, family run janitorial company. However, if you have a fairly large facility you will need a commercial janitorial company that has several different specialists in-house.  You will need a company that has several crews that can respond to different needs, time schedules and circumstances from time to time.In order to manage these teams the commercial cleaning company must have managers.  Managers cost money.  You need to know how many staff they are going to use and how well they will be managed and trained.  It’s important to know who will report to you and be accountable for expenses, security and quality of work.Give your commercial janitorial services company enough information so they can provide a clear pricing structure to address all your cleaning needs.
  8. Profit – For a company to provide a quality service, they need to make a reasonable amount of money as profit. Get detailed quotes and references from several companies.  Find out if they have been in business long enough to understand all the costs they are going to incur in cleaning your facility.  If you have a company with experience that is charging a little less for their profit, you can probably go with them.  It is unlikely they will risk doing lower quality work, for fear of losing their reputation.

Evergreen Building Maintenance will give you a clear quote that you can understand.  Through over 30 years of experience they have learned to gauge the amount and type of work required for many kinds of businesses and buildings.

You can count on an accurate, competitive quote and dedicated teams to deliver a higher standard of cleanliness in your facility.

Call now for a commercial janitorial services quote 1-855-824-8450 or 250-869-5165.

Kelowna Janitorial Services – We’ll Help You Get More Control Over Your Costs!

Commercial janitorial companies White Rock, Chilliwack, Abbotsford, BC

Commercial Janitorial Companies With Low Employee Turnover Provide Higher Value

A high employee turnover in commercial janitorial companies is a warning signal and potentially a security risk for you.

Commercial janitorial companies that treat their employees well tend to keep their employees for a long time.

Long term employees get good at what they do.  They get to know your building and can adjust their cleaning schedule to accommodate high usage periods.

They know what gets dirty or smelly more often.  Instead of you having to point out these kinds of things, long term employees in commercial cleaning companies already know, so:

  • Your building stays cleaner.
  • You get fewer complaints.
  • Your tenants are happy and
  • You have one less thing to worry about.

Commercial Janitorial Companies With Lots Of Familiar Faces Means A More Secure Facility

If you see a constant sea of new faces in your commercial cleaning crew, pay more attention to the situation.  Do they have access to areas with confidential information?  Are they adequately supervised by employees you trust?  Have they all gone through the security clearances properly?

New faces means people you don’t know are accessing your facility.  Familiar faces means you are working with people you know you can trust.

Long-Term Cleaning Company Employees Means Better Safety And Cost Savings

When employees are initially being trained they typically get less done in the same time compared to an experienced employee.  They are also prone to missing responsibilities.  It takes time to get into a routine where janitorial staff accomplish everything they need to, during their shift.

In addition to not being thorough, new employees are more likely to damage equipment and waste supplies.  So, if commercial cleaning companies can’t keep good employees for the long-term, it costs you money and the job is likely not done to your standards.

Excessive employee turnover commercial janitorial company staff reduces the value of what you are getting from your commercial cleaning company.

When A Commercial Janitorial Company Values Its Employees, You Get Better Value

Good management results in better cleaning.

When a company treats its employees well there is good morale in the company.  Janitorial staff take pride in their work.  They go the extra mile to make sure they have done a thorough cleaning.

Well Trained Cleaning Company Employees Are Happier

When a commercial cleaning company trains their employees in new ways of cleaning, new equipment and better, safer cleaning solutions, it shows up in the quality of cleaning.  Better trained employees produce better results in the same time period.  Environmentally safe cleaning products means less worries about health problems for the cleaning staff and for the people using the building.

Employees that are trained more often tend to stay longer because they find their work more interesting.  They feel like they are making more of a contribution.  Both of these are important factors in deciding to stay with the company instead of moving on.  It’s a sign of good management.

The Evergreen Building Maintenance Advantage

  • Evergreen Building Maintenance takes pride in the level of training they provide for their employees.
  • You’ll find many familiar faces year after year.
  • Many of their employees have the highest security clearance.
  • Management closely monitors safety practices and wasted supplies.
  • You can count on a consistent, high standard of cleaning from Evergreen Building Maintenance employees.

Call now for a quote from one of the top janitorial companies in  Canada  1-855-824-8450 or 250-869-5165.

Or, contact us here. for services in Chilliwack, Abbotsford, White Rock BC and more…

Kelowna Janitorial Services – Our Low Employee Turnover Allows Us To Provide Higher Value!

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How To Help Your Building Janitorial Company Give You Pricing In A Format So You Can Compare Quotes

Have you ever had a stack of building janitorial company pricing quotes for one facility that look like they are each for completely different buildings?

How do you compare commercial cleaning companies if the wording and descriptions in their quotes don’t seem to have anything in common?

This is a real problem for facility managers when trying to get the best value for their dollar.

Do you go for the lowest price not understanding that it may not cover even the essential cleaning services you need?

Maybe you pick a premium-priced quote thinking you will get a more professional cleaning company… and later you find out that the company doesn’t even have experienced cleaning staff?

This is a common problem when the management doesn’t take care of its employees so there is a lot of employee turnover.  They can’t keep good employees, so their costs go up because they have to compensate for the mistakes of beginners.

Commercial Janitorial Company Pricing Factors

  • Labor costs
  • Insurance
  • Taxes
  • Employee benefits package
  • Direct costs like cleaning supplies, toilet paper
  • Equipment costs
  • Training costs for employees
  • Management fee
  • Profit

Janitorial Quotes – Factors You Need To Consider 

One of the best things you can do to make the job of comparing quotes easier is to be clear in your own mind what kind of services you are looking for.  Here are some idea starters:

  • What type of building is it?
  • What kind of business you operate?
  • What are your building’s traffic and use patterns?
  • Where is your facility located?
  • What are the labor costs in your area?
  • What scope of cleaning do you need?
  • Do you have any special requirements?
  • Do you need landscaping services?
  • Do you need parking lot maintenance?
  • Do you need general building maintenance from time to time?
  • Do you need a cleaning service that can be available during the day time?
  • Do you have special projects or interim needs?
  • What frequency of cleaning do you want?

Provide Your Janitorial Service With Solid Information So They Can Give You A Solid Quote 

  • Tell them the total square footage of your building
  • Break the square footage of each flooring type (carpet, hardwood, cement, marble, etc.)
  • How many people typically use your building during the day?
  • How many people use the building in the evenings?
  • Are people using the building on weekends?
  • Are there regular “special events” that need to be built into the quote?
  • How many washrooms are there?
  • How big are the washrooms?
  • What did your previous cleaning service miss or failed to do?

This type of information will help commercial janitorial services estimate how much cleaning supplies they will need.  They can establish budgets for trashcan liners, toilet paper, paper towels and hand soap.  If you have different flooring types, they can budget for time, materials and employees with specific expertise.

Remember to prioritize your “wants” and “must-have’s”.  Some companies may be able to give you a price break on services of more value to you.  In other cases it might be too expensive to include some services on a regular basis, but becomes affordable on less frequent basis.  For example, you may get your hardwood floors waxed every quarter instead of once a month.

Call now for a free, confidential commercial cleaning and building maintenance quote from a commercial janitorial company that provides transparent pricing:   1-888-559-6870 or 250-999-2796

Kelowna Janitorial Services – We’ll Give You An Easy To Understand Pricing Format So You Can Easily Compare Quotes!

Commercial cleaning company office building

How The Right Commercial Cleaning Company Can Make Overall Building Maintenance Easier

A commercial cleaning company normally does not get involved in the overall building maintenance of a facility.

But whether your client caters to students in a dorm, office employees, patients in a medical facility, or travelers and guests I a hotel they will form an overall opinion about your company based on their experience of the physical aspects of the facility.

Initially, your customers expect quick and hassle-free parking.  When they enter the building they expect a clean, comfortable, and well-functioning building.  If they don’t get that, their attitude changes.

It’s important to make sure your building maintenance staff that improves customer attitudes and provides great experiences for a long-lasting, positive impression of your company and facility.

When this occurs, they will leave with a positive experience.

Sometimes You Need More Than Just A Commercial Cleaning Company

Does your facility operate like clockwork? If you operate your facility by outsourcing each service to a different company you are going to end up wasting a lot of time.  It takes up valuable time to look for someone you can trust to deliver the standard of service required by your facility.  If you make a quick decision and just go with the most impressive looking presentation, you are likely to end up paying a high dollar and still you may end up disappointed.

Outsourcing individual services to different companies demands more of your time supervising and explaining how your building works.

Consistency is another consideration.  If you have several companies you turn to for various needs, each will have its own staff turnover.  That means the quality of service is not likely to be consistent… then you are back at square one, trying to find a company that can provide the standard of service you require.

Ease Your Building Maintenance Burden With Seamless Care

Think of it this way:  If you hire an established, fairly large, experienced commercial cleaning company they will have much of the building maintenance expertise you will need from time to time.  You may not need building maintenance services every day, but a relatively large commercial cleaning company will have specialists “floating around” in the area that they can pull to provide the services you need.

Since this kind of commercial cleaning company is already working in your facility, their project manager will be familiar with the requirements of your building.  They will be able to orient and train the building maintenance person rather than you getting stuck with that task, when you could be doing other things.

You wouldn’t have to worry about consistency of service because the people looking after your facility will know what you expect.  They have been providing the standard of cleaning that you expect, so they will make sure their building maintenance people perform to that level.

Maybe its window washing, preventive maintenance or commercial handyman services. Or, it could be HVAC repair or light construction. If you already have a good relationship with your commercial cleaning and janitorial services contractor, why not work with them to coordinate other needs within your building? Skip phone calls, hiring, supervising and follow up with multiple service contractors and pass along this part of your business to a company you already have a relationship with that you trust.

Problem solved!

When you hire a commercial cleaning company look for their ability to do a variety of tasks, as a company, even though you won’t need all of their services every day.

Evergreen Building Maintenance has been a leader in the commercial cleaning business in BC and Alberta.  With a full time crew of 156 fully trained personnel and growing; we can provide a wide variety of building maintenance services on an “as needed” basis.  Some of our services include:

  •     Building Maintenance
  •     Commercial Cleaning
  •     Janitorial Services
  •     Property Caretaking
  •     Landscaping Services
  •     Parking Lot Maintenance
  •     Bundled Services
  •     Technology & Innovation

Call now for a free, confidential commercial cleaning and building maintenance quote:   1-888-559-6870 or 250-999-2796

We are a Kelowna commercial cleaning company that can help make overall building maintenance easier!

Heavy traffic, especially in bad weather presents unique challenges for retail store cleaning janitorial service

How To Know If Your Janitorial Cleaning Services Company Can Deliver A Quality Service

It is better to somehow figure out if you are hiring the right commercial cleaning company before you sign the contract.  Here are some ways you can screen out the janitorial sservices cleaning companies that don’t have the experience and expertise to handle the job.

Does Your Janitorial Cleaning Services Company Offer A Clear, Detailed, Transparent Quote?

Are there signs of integrity – upfront? If a janitorial company just gives you a round number for a quote, do they really know what they are quoting?  How will you be able to compare their quote with other quotes you may be getting?  If a janitorial services company does not give you a detailed pricing quote, you should consider that they are not being totally up front with you.

On the other hand, when a commercial janitorial service does give you a detailed cleaning quote with meaningful, transparent breakdowns of their pricing they are saying they have confidence in their ability to deliver what they promise.  Since you have detailed breakdowns of what they will do you have the ability to hold them accountable.  Many companies that don’t have enough experience to handle the job will provide you with a quote, but only a true professional will know the details of what they are getting into.

Look for a commercial janitorial services company that has the proven experience to provide the quality you need to deliver to your staff, tenants, and management.  Only an experienced company can deliver a clearly outlined, detailed, meaningful janitorial services quote.

Do They Have A High Number Of Long-Term Commercial Cleaning Employees?

When a commercial janitorial service company has a high turnover of employees it can increase your costs and even put your security at risk.  If you keep seeing new faces access your facility, how can you keep track of who is actually supposed to be there?

New people need to be trained to do their job quickly and efficiently.  A large turnover of employees means a lot of the time that they should be doing their job is spent learning the ropes.  They spend more time doing the work, making mistakes and missing things, then going back to do it again.  This increases costs for your janitorial cleaning services company…which in turn, increases your costs.  Excessive turnover can reduce the value that you are getting from your commercial cleaning company.

When your janitorial company has a consistent set of employees cleaning your building they get used to their responsibilities and do a more thorough job in less time.  Things don’t get damaged and fewer materials are wasted.

Look for a commercial janitorial services company that can provide cleaning staff that sticks around for the long term.

Commercial Janitorial Company Industry Certifications

Commercial cleaning services certifications mean the company has met a stringent set of requirements that is required to provide a high level of janitorial cleaning services.

When selecting a commercial cleaning company, make sure they have the certifications required to do all the things they will need to do in your facility.

Evergreen Building Maintenance is proud to have qualified for the following certifications:

  • IICRC Carpet Cleaning Certification – The IICRC certifies and develops certifications and standards for inspection, cleaning, and restoration.
  • Ultra-Chem Carpet Cleaning Certification – The CRI Seal of Approval program identifies effective carpet cleaning solutions and equipment that clean carpet right the first time and protect a facility’s carpet investment.
  • Building Service Worker Certificate – The course uses a combination of classroom instruction and practical hands-on experience to train students in:
    Developing Professional Skills
    Chemistry of Cleaning
    General Cleaning
    Carpet and Upholstery Cleaning
    Complete Floor Care
    Special Area and Project Cleaning
    Industrial Kitchen Cleaning
  • Workplace Hazardous Materials Information (WHMIS) Certification – This program provides the working knowledge required to qualify as a building service worker.
  • Green Seal Certification – Green Seal provides science-based environmental certification standards that are credible, transparent and essential to helping manufacturers, purchasers and consumers make responsible choices that positively impact business behavior and improve quality of life.

Call now for a free, confidential quote:   1-855-824-8450 or 250-869-5165.

Kelowna Janitorial Services – We Deliver Consistent, Quality Service. Ask Our Clients – Lots Of References Provided!

commercial cleaning services security

Can You Trust Your Commercial Cleaning Service To Be In Your Building At Night?

Your commercial cleaning service company will often need to get into your building after business hours.  You don’t necessarily want someone vacuuming or mopping in the presence of your clients and busy staff.

Sometimes the nature of your work demands a great deal of security.  You can’t let just anyone wander around completely unsupervised.

Banks have that problem.  So do police stations and jails.  In fact, because of our privacy laws and customer confidentiality, a lot of businesses would lose the confidence of their clients if there was a security leak.

Here are a few things your commercial cleaning service should be doing to make sure your interests are secured:

  1. All Commercial Cleaning Staff Members Must Have Background Checks

    You don’t want people with criminal records in your building at night. Your commercial janitorial service must provide assurance that they do a thorough background check of their employees including getting police reports.

  2. Mandatory Drug Testing

    A reputable commercial cleaning service must be able to provide some sort of evidence that they do drug testing on ALL employees. Even though privacy laws may prohibit providing information on specific employees, ask for evidence of drug testing procedures including names of the drug testing companies they use.

  3. Communication With Non-English Speaking Staff

    Commercial cleaning companies often employ non-English speaking staff. When you want to communicate information about hazards and sensitive areas you need to make sure everyone clearly understands.  It is important for your janitorial company to provide someone on the cleaning team that is fluent in English and is smart enough to understand what you are saying.  They must also be able to communicate that information to the rest of the staff.

  4. Fully Bonded And Insured

    Things can go wrong. Employees can make mistakes.  Sometimes the wrong person can get the job on the cleaning company’s team.  Make sure your cleaning company is fully bonded and insured.  If something goes wrong, including theft, you don’t want to end up with the bill.

  5. Check References

    In addition to all of the above make sure you get several references. Check to see if your cleaning company has consistently held long-term contracts with several of their clients.  Find out how long the employees have been with the company on the team that will be handling your contract.  Ask around among other facilities managers about what they have heard about the company you are considering hiring.  Do a check on the Internet to see if there are reviews or media reports about the company.

Screening a commercial cleaning company for trustworthiness can never be perfect, but you can get a good “feel” for the attitude of the management from the consultant you are working with.  Keep good communication lines open with that person to address any concerns and to adjust practices to suit your business.

Evergreen Building Maintenance has long-term experience working with banks and government offices.  They have provided commercial cleaning staff for police services and criminal detention centres.  Sometimes it can take six to eight months to go through the enhanced security clearance.

Whatever your needs, Evergreen Building Maintenance can provide the security cleared staff to look after your building responsibly.

Call now for a free, confidential quote:   1-855-824-8450 or 250-869-5165.

Evergreen Building Maintenance hires and trains people you can trust.