Staff Training
Training & Safety at Evergreen
Great cleaning starts with great people, and great people are trained.
Trained & Certified Staff
At Evergreen, we’ve spent over 40 years building teams that don’t guess. They know. Every team member, from leadership to frontline cleaners, is trained, certified, and ready to handle whatever the job throws at them.
Hazardous chemicals? Biohazards? Industrial equipment?
They’re not just prepared, they’re confident.
Because when safety is second nature, clean comes standard.
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Certified. Experienced. Prepared.
If you want results that are consistent, safe, and professional, you need a team that’s trained to handle more than just a mop.
At Evergreen, training isn’t an afterthought. It’s the foundation of everything we do. And it’s not just for new hires, it’s for everyone. From upper management to front-line cleaners, our entire team is trained, certified, and held to the highest safety standards in the industry.
Here’s how we turn everyday custodians into true cleaning professionals:
Real-World Chemical Safety
Our team understands what most companies overlook—cleaning chemicals are powerful, and when misused, they can be dangerous. We teach:
- How to properly dilute and label all products
- Why pH matters (and how to match the right chemical to the right job)
- What happens if you mix the wrong ingredients
- Why we never use bleach (and what we use instead)
No one touches a bottle until they know what’s in it and how it works.
Certified Biohazard Training
Blood. Bodily fluids. Infectious waste. We don’t shy away from the tough stuff.
Every Evergreen cleaner is trained in biohazard protocols, from putting on PPE the right way to using absorbent powder, proper bagging techniques, and disinfecting affected areas to stop the spread of bacteria. Safety comes first for your staff and yours.
Disinfection That Meets the Standard
We don’t just spray and walk away. Our teams know that for disinfection to work, contact time matters. That means leaving surfaces wet for the full dwell time (often 10+ minutes) before wiping, just like the label says.
We also teach the difference between:
- Sanitizing (kills some germs)
- Disinfecting (kills most germs)
- Sterilizing (kills everything)
Why? Because your office isn’t a hospital, but we clean it like one anyway.
Built-In Safety Systems
We use color-coded tools, red for toilets, blue for mirrors, yellow for general surfaces, and green for touch-ups. Why? To stop cross-contamination before it starts.
And when something goes wrong, a spill, a broken fixture, a chemical concern, our staff are trained to report it instantly so supervisors can take action fast.
Equipment Training for Large-Scale Projects
Commercial cleaning isn’t about a mop and bucket anymore.
When you’re maintaining hundreds of thousands of square feet across high-traffic schools, malls, and office buildings, you need the right tools and people who know how to use them.
At Evergreen, our team is trained hands-on with every piece of professional-grade equipment before they ever touch a client site. Why? Because using the right equipment the wrong way is just as risky as using no equipment at all.
Here’s how we ensure performance, safety, and results at scale:
We train our teams on:
Why This Matters
When equipment is used properly, it’s safer for the operator, more effective for the building, and more cost-efficient for the client. There’s no time wasted, no product overuse, and no missed spots.
And let’s be honest, nothing says “professional” like a team that moves through a building confidently, using commercial-grade tools like experts. That’s what we deliver every day.
Fast Reporting. Real Accountability.
Issues happen. A spill. A leaky faucet. A clogged drain. A safety hazard someone forgot to mention. What separates Evergreen from the rest? We don’t ignore problems; we report and resolve them. Fast.
Every Evergreen team member is trained to speak up, take ownership, and follow a clear chain of command to escalate issues before they become liabilities.
Here’s how it works:
- Frontline staff identify the issue (anything from a broken toilet to a potential safety hazard)
- They report it immediately to their supervisor or site lead, no delay, no excuses
- Supervisors log the issue, notify the client (if needed), and track resolution
- Everything is documented for accountability and transparency
This simple, built-in system ensures nothing falls through the cracks.
Why does this matter?
Because when small issues are ignored, they become big ones.
And when a janitorial company takes ownership of problems before you even notice them? That’s when you know you’ve hired the right team.
At Evergreen, we train our people to think like leaders, no matter their role. That means reporting what they see, speaking up when something’s wrong, and always taking pride in the job.
40+ Years of Experience. Certified to Get It Right.
You can’t fake decades of experience. At Evergreen, we’ve been doing this work for over 40 years—long before cleaning was considered “essential.” And while the industry has changed, our standards haven’t.
From day one, we’ve built Evergreen on expertise, certification, and trust.
Here’s what sets us apart:
- Certified Building Services Instructors lead our training programs
- We follow strict WHMIS and SDS protocols for all chemicals on-site
- Every custodian is trained in biohazard response, chemical safety, and infection control
- We operate with a deep knowledge of restroom sanitation, pH balance, and dwell times, not guesswork
- Our entire team, from head office to evening shift, is aligned on the same proven systems
When you’ve cleaned millions of square feet across schools, malls, medical offices, and government buildings, you learn what works and what never should’ve been tried in the first place.
We’ve taken that institutional knowledge and built it right into our training, our systems, and our daily routines.
What does that mean for you?
- No rework
- No shortcuts
- No wondering if the job was done properly
When you hire Evergreen, you’re not just getting a janitorial crew. You’re getting decades of commercial cleaning expertise, refined and proven across Western Canada.
Ongoing Training. Always Improving.
Training isn’t a one-time event at Evergreen; it’s continuous.
Why that matters:
- Staff stay current with health regulations
- New chemicals and equipment? We train fast
- Safety protocols are refreshed regularly
- Site audits ensure standards never slip
The result?
Fewer mistakes. Safer sites. Better performance.
We don’t settle for “good enough.” We get better every week.
Here’s what that means for you:
- Fewer safety risks: Our team knows how to handle chemicals, biohazards, and equipment the right way.
- Cleaner, faster results: No wasted time, no rework. Our systems are built for efficiency.
- Lower costs over time: Trained teams protect your surfaces, reduce product waste, and spot issues early.
- Peace of mind: You know your space is being maintained by people who care—and who are qualified to do it right.
Most companies hope their staff do a good job. We make sure of it. That’s the Evergreen difference.
Get a Team That’s Trained to Do It Right
If you’re tired of inconsistent service, missed details, and rework, let’s talk.
At Evergreen, our people are trained, certified, and committed to doing the job right the first time. From high-risk environments to high-traffic buildings, we deliver professional results backed by over 40 years of experience.
Ready for a higher standard of clean?
Call 1-855-824-8450
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Serving Western Canada and beyond
Service Where You Need It
Proudly Serving Communities from Vancouver to Calgary for Over 40 Years
With 40+ years of experience, Evergreen Building Maintenance takes pride in keeping facilities clean and running smoothly. From Vancouver to Calgary and everywhere in between, we’re here to deliver reliable service you can trust.