Case Study: Abbotsford Police Department

Secure Spaces. Cleaner Standards.

When you’re cleaning police facilities, there’s no room for guesswork.

How We Stepped In

The Abbotsford Police Department isn’t your average workspace. These are high-security, high-traffic environments where health, safety, and precision aren’t just nice to have; they’re non-negotiable.

When the City of Abbotsford needed to upgrade its janitorial services, they weren’t just looking for a vendor. They needed a cleaning partner who could operate inside sensitive facilities, follow strict protocols, and deliver consistent results across multiple buildings.

That’s where Evergreen came in.

We built a plan that worked for their environment, not just our checklist.

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At a Glance

Client: Abbotsford Police Department
Location: Abbotsford, British Columbia
Scope: Full-service janitorial for police HQ, annexes, and satellite offices
Goal: Raise the quality and reliability of custodial services across secure facilities
Result: Cleaner, safer buildings with a trusted cleaning partner on call 24/7

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The Challenge: Cleanliness Without Compromise

Police facilities aren’t easy to clean. You’re dealing with strict security access, confidential spaces, and the need for rapid response, especially when biohazards, public restrooms, or holding areas are involved.

The City of Abbotsford was clear: they needed more than just a mop and bucket. They needed trained personnel, secure access, eco-conscious cleaning, and better oversight.

Here’s what they asked for:

  • Security-cleared personnel trained for law enforcement environments
  • Coverage for multiple sites, including satellite offices and high-traffic public areas
  • Day porter support, plus both male and female restroom attendants
  • Biohazard cleaning and COVID-19 disinfection on demand
  • Scheduled deep cleaning for carpets, floors, and high dusting
  • A consistent supply chain for paper products, soap, and materials
  • On-site supervision and a single point of contact

They didn’t want to manage their cleaners. They wanted a team they could trust to handle it start to finish.

The Solution: A Cleaning System That Matches the Mission

We started with a deep dive into their operations, site walkthroughs, client interviews, and a clear understanding of their highest-pressure pain points.

Then we delivered a complete janitorial solution built for secure public safety environments:

Every Evergreen cleaner assigned to APD facilities had completed the necessary background checks and clearance requirements before starting. They were also trained in biohazard cleanup, WHMIS, and emergency response protocols.

We assigned a dedicated Project Manager to oversee daily cleaning, track service quality, and respond to issues quickly, with no delays, no gaps.

To avoid disruptions, we partnered with a local supplier who delivered sanitary and cleaning products weekly to each site. No last-minute calls. No stockouts.

New, environmentally safe equipment and green-certified products aligned with both city sustainability goals and high hygiene standards.

We staffed the buildings around the clock, day, night, and weekends, with day porters and attendants of both genders, available as needed.

We handled periodic project work like carpet extraction, floor waxing, steam cleaning, and high dusting, scheduled in coordination with building operations to avoid disruptions.

The Results: Less Stress. More Control. Cleaner Buildings.

Since bringing Evergreen on board, the City of Abbotsford has experienced a noticeable lift in both service consistency and overall facility quality. Here’s what changed:

From holding cells to shared office spaces, everything stays clean, stocked, and ready.

No missed cleanings. No overflowing bins. No last-minute scramble.

From supply delivery to emergency disinfection, Evergreen handles it.

One point of contact. One standard of service. One less thing to manage. Our systems don’t just improve cleanliness; they reduce workload for internal teams

What This Means for You

If you manage high-security or public-facing facilities, you already know the stakes.

Cleanliness impacts safety, morale, and public trust. And you can’t afford vendors who miss the details, or worse, create more work for your team.

Evergreen brings 40+ years of experience, security-trained staff, and process-driven service built to support complex facilities like yours.

Scalable. Reliable. Always Ready.

Cleaning one police station is one thing. Managing multiple secure facilities without missing a beat? That takes a system.

Evergreen isn’t built for one-off jobs; we’re built to scale. Whether it’s one location or ten, we bring the same level of consistency, communication, and control.

Here’s what that means for you:

  • Add new buildings without starting from scratch
  • Handle emergencies without scrambling for help
  • Get consistent service even as your needs grow
  • Stay fully compliant, no matter how complex the site

We’ve done it for RCMP detachments, health units, city buildings, and more. If it’s high-stakes and high-security, we’re ready.

Let’s Talk

Ready for a janitorial partner who gets it right the first time?

1-855-824-8450
[email protected]

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