Case Study: College of the Rockies
A Clean Campus Means Everything Runs Smoother
At College of the Rockies, the campus isn’t just where classes happen. It’s where students build their future, staff keep everything moving, and the community connects. With multiple campuses and busy schedules, the college needed a custodial team that could keep things clean, safe, and running smoothly without adding headaches behind the scenes.
That’s where Evergreen came in.
How We Stepped In
Our job wasn’t just to provide custodial support; it was to become a reliable part of their team. One that understands how the campus operates, shows up consistently, and helps make everyday life a little easier for everyone.
From our first walkthrough, we focused on what mattered most to them. We listened. We asked questions. And we built a plan that fit each campus’s unique rhythm, whether that meant early morning prep, weekend coverage, or extra attention during move-ins and special events.
At a Glance
Client: College of the Rockies
Location: Southeastern British Columbia
Scope: Full custodial services across multiple campuses
Goal: Provide dependable, high-quality cleaning that supports a healthy learning environment
Result: Fewer disruptions, smoother operations, and a trusted partnership that continues to grow
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The Challenge: A Lot of Ground to Cover and No Room for Misses
College of the Rockies has a big footprint. With multiple campuses spread out across southeastern B.C., they’re juggling everything from busy labs and trades buildings to community spaces and classrooms that run from early morning to late at night.
Each campus has its own quirks. Some need early-morning attention before students arrive. Others have night classes that mean late clean-ups. And with thousands of people coming and going every week, there’s not a lot of room for error.
The college needed more than a janitorial service. They needed a team that could keep every space clean and safe without slowing anything down.
And there were a few specific things they were looking for:
- A team that could stay ahead of changing schedules, everything from last-minute room bookings to seasonal deep cleans.
- Cleaners who understood health and safety standards and could work around equipment, students, and staff.
- Reliable communication, because with so many moving parts, things change quickly and the right people need to know right away.
- Support that felt like an extension of their own operations, not a separate service they had to manage.
Bottom line: they needed consistency across every campus, without extra headaches.
The Solution: A Cleaning Plan That Actually Works for Campus Life
Evergreen didn’t come in with a one-size-fits-all checklist. We knew from day one that every College of the Rockies campus had its own rhythm, layout, and pressure points. So we built a plan that fit around them, not the other way around.
First, we did our homework. Walkthroughs of every site, conversations with admin and facilities teams, and plenty of listening. We paid attention to where the busiest areas were, which spaces needed extra care (like labs and trades buildings), and when things got hectic, like during student move-ins or semester breaks. Then we put together a system that would actually hold up in the real world:
This wasn’t just about keeping things clean. It was about being dependable, invisible when we needed to be, and proactive enough to stay ahead of the curve.
The Solution: A Cleaning Strategy That Fits Campus Life
Evergreen didn’t roll in with a one-size-fits-all checklist. We built a cleaning strategy around the real needs of each College of the Rockies campus, starting with in-depth walkthroughs, meetings with facilities staff, and a focus on what actually worked on the ground. Here’s how we made it work:
More than just clean floors, this was about creating a custodial program that supported daily operations, kept things predictable, and stayed one step ahead.
The Results: Reliable Service. Cleaner Spaces. Fewer Disruptions.
Since partnering with Evergreen, the College of the Rockies has enjoyed smoother day-to-day operations, free from custodial concerns. Consistent, campus-wide coverage ensures dependable service across all sites, even during busy periods. High-traffic areas like labs, trades buildings, and common spaces are maintained to the highest standards, creating cleaner, safer learning environments.
With proactive communication between site supervisors and college staff, issues are addressed quickly – often before they become problems. The result is a consistently clean, welcoming campus experience that students, staff, and visitors can rely on.
Stop Managing Cleaners. Start Partnering with Pros.
College campuses don’t run on autopilot. They need teams who show up, take ownership, and get the details right without constant follow-up.
That’s what Evergreen delivers.
Whether you manage a multi-campus institution or a single facility, we build custom cleaning plans that fit your operations, your people, and your standards.
Let’s talk.
If you’re ready for a custodial partner who works like part of your team, get in touch with Evergreen today.
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