Evergreen Business Centre Case Study

In the Heart of Kelowna, Presentation Matters

How We Stepped In

How Evergreen Keeps Kelowna’s Downtown Business Centre Clean, Productive, and Professional Every Day

One block off Harvey Avenue, at 546 Leon Ave., you’ll find a sleek 25,000 sq. ft. business centre that buzzes with activity. Modern offices, large windows, and downtown energy make it a magnet for professionals who want a workspace that feels as dynamic as the city around them.

But with that traffic comes a challenge; keeping everything looking fresh and well maintained day after day. Tenants expect a spotless environment, and clients notice when the details slip.

That’s why this Kelowna landmark partnered with Evergreen Building Maintenance. Our mission was simple: keep the building looking as good as the businesses inside it and make sure every visitor leaves impressed.

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A modern conference room with a long white table, black chairs, pendant lights, wooden wall panels, and floor-to-ceiling glass walls; outside, a window shows trees and buildings.

At a Glance

Client: Downtown Business Centre (Kelowna, BC)
Location: 546 Leon Ave., Kelowna, BC
Scope: Janitorial and floor care for a multi-tenant office building
Goal: Maintain a modern, inviting, and professional workspace
Result: Cleaner offices, happier tenants, and a noticeably brighter building

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The Challenge: Downtown Dust and Daily Traffic

Downtown Kelowna doesn’t slow down and neither does the dust, foot traffic, or coffee spills that come with it. Between offices, meeting rooms, and street-level businesses, hundreds of people move through the building every day.

That constant activity can wear down a property’s appearance fast. Floors lose their shine, fingerprints collect on glass, and shared spaces start looking tired. And for a building that sells professionalism, that’s a problem.

The goal was clear: keep the space consistently clean without disrupting the flow of business.

Modern office hallway with glass-walled private offices, black desks and chairs, natural light from large windows, wood flooring, and a view of buildings outside. Ceiling lights provide bright indoor lighting.

The property management team needed a partner who could handle:

  • High-traffic lobbies, elevators, and washrooms
  • Frequent restroom sanitation and supply restocking
  • Floor care that could stand up to dust and seasonal grime
  • Light property maintenance support when needed

The Solution: Smart Systems, Not Just Cleaning

Evergreen started by touring the building with management to understand its layout and daily rhythm. Morning rush, midday meetings, evening traffic  every hour matters in a building like this.

We then built a custom program to keep the property looking polished no matter what the day throws at it.

Our team handled everything from lobbies and stairwells to elevators and restrooms. Each cleaner followed a detailed checklist designed around the building’s most visible zones,  the areas clients see first.

Surfaces were wiped, floors polished, trash emptied, and glass cleaned so the space looked “just cleaned” all day long.

Clean restrooms say a lot about a building’s standards. We kept them fresh and fully stocked throughout the day using colour-coded tools to prevent cross-contamination and Health Canada–approved disinfectants for germ control.

Floors say more about a building than most people realize. They’re the first thing anyone notices and the one thing that quietly tells visitors how well a space is cared for.

To keep them spotless, our crew combined smart equipment with attention to detail. We used HEPA-filter vacuums and Dustbane auto scrubbers to lift dirt, salt, and fine dust without leaving streaks or residue. Every pass left the floors clean, dry, and ready for traffic,  no waiting, no hazards.

We also rotated seasonal mats at entrances to trap dirt before it spread through the building. It’s a simple move that makes a huge difference, especially during Kelowna’s rainy months when muddy footprints can turn an elegant lobby into a mess in minutes.

We don’t just clean what people see; we focus on what they touch. Elevator buttons, door handles, reception counters,  those are the hotspots that define how “clean” a space feels.

By wiping down high-touch surfaces throughout the day with safe, hospital-grade disinfectants, we created an environment that looked good and felt safe. Tenants commented that the space felt fresher, calmer, and more cared for, which is exactly the goal.

Every few months, we go beyond daily maintenance. That’s when we roll up our sleeves for the bigger jobs; things like window washing, carpet extractions, and high-dusting.

These scheduled deep cleans make a big difference in how the building looks and performs long-term. It keeps finishes bright, carpets fresh, and surfaces dust-free. We also take care of small maintenance details; changing bulbs, tightening fixtures, reporting anything that needs attention; so the property team can stay focused on running the building, not chasing issues.

  • The UBC logo features the letters "UBC" above three wavy lines and a stylized leaf or sunburst, all within a navy blue shield outline—a trusted symbol across Commercial Cleaning and Property Maintenance industries.
  • BC Hydro logo featuring a circular icon with green and blue colors and a white stylized “M” in the center, next to the text "BC Hydro" in bold, black lettering—ideal for businesses in Commercial Cleaning or Property Maintenance sectors.
  • City of Vancouver logo featuring stylized green and blue maple leaves to the left of the text "CITY OF VANCOUVER," with "VANCOUVER" in bold green, representing the city’s commitment to excellence in property maintenance and community care.
  • Teal logo of College of the Rockies featuring a stylized mountain graphic on the left and the text "College of the Rockies" on the right, representing excellence in property maintenance and commercial cleaning.
  • Logo for Gateway Casinos & Entertainment Limited. The logo features a stylized blue icon on the left and the company name in bold blue capital letters to the right, reflecting their commitment to excellence in property maintenance.
  • The image shows the "London Drugs" logo with bold white letters on a blue rectangular background, often seen at locations where commercial cleaning and property maintenance ensure a spotless and inviting environment.
  • FortisBC logo with a yellow circular graphic on the left and blue text reading "FORTISBC" above the slogan "Energy at work" in italic script, ideal for businesses focused on Property Maintenance or Commercial Cleaning.
  • UBC Okanagan logo featuring a blue and gold shield with wavy blue lines and a stylized gold sunburst, representing excellence in education and property maintenance, with "UBC" above and "OKANAGAN" written below.
  • The Royal Canadian Mounted Police (RCMP) crest, similar to the standard of quality in commercial cleaning, features a crowned buffalo head at the center, surrounded by maple leaves and a blue ribbon with the motto "Maintiens le droit.
  • Logo of Abbotsford featuring stylized blue mountains, green trees, and fields above the word "ABBOTSFORD" in bold black letters, representing excellence in Commercial Cleaning and Property Maintenance services.
  • Enterprise logo featuring a green square with a stylized white "e" on the left, followed by "enterprise" in bold, white lowercase letters on a black background—perfect for Commercial Cleaning and Property Maintenance branding.
  • Blue hexagonal logo with the words "Western Financial Place" in white, bold and italicized font, representing excellence in Property Maintenance and Commercial Cleaning.
  • BC Assessment logo featuring overlapping blue and teal geometric shapes forming a stylized mountain, with the words "BC ASSESSMENT" in bold blue letters below, representing trusted property maintenance and assessment services.
  • City of Kelowna logo featuring a circular, geometric pattern in red, orange, blue, and green above the words “City of Kelowna” in bold black and gray text, representing excellence in property maintenance and commercial cleaning.
  • Black prancing horse logo with the text "OFFICIAL FERRARI DEALER FERRARI OF VANCOUVER" on a white background, representing excellence akin to our premium commercial cleaning services.
  • The FedEx logo features "Fed" in bold purple and "Ex" in bold orange, with a hidden arrow in the negative space—an iconic design often seen on commercial cleaning and property maintenance service vehicles.
  • The image shows the Boston Pizza logo, featuring a circular blue emblem with the red letters "BP" above the words "Boston Pizza" in bold red font—ideal for businesses seeking Janitorial Cleaning or Commercial Cleaning services.
  • A black silhouette of a howling wolf against a red sun, with stylized blue waves below. The bold, modern design captures the spirit of excellence found in commercial cleaning and property maintenance.
  • The Shoppers Drug Mart logo features the words "Shoppers Drug Mart" in bold red letters next to a blue circle with a white mortar and pestle icon, reflecting the brand’s commitment to cleanliness and commercial cleaning standards.
  • A key-shaped illustration with red blood cells on the left and a beach scene with water, sand, and palm trees on the right, symbolizing the Florida Keys and the importance of Property Maintenance in preserving its beauty.
  • Okanagan Regional Library logo with "LIBRARY" in bold gray letters and "OKANAGAN REGIONAL" above in smaller text. Colorful geometric shapes form a plus sign on the right, representing community services like janitorial cleaning.
  • Cranbrook logo with a maroon flying bird above the words “Mountains of Opportunity Cranbrook” on a light background, representing excellence in property maintenance and commercial cleaning.
  • The image shows the Aston Martin logo—stylized outstretched wings with "ASTON MARTIN" in the center—above the word "Vancouver" on a light gray background, suggesting luxury commercial cleaning and property maintenance services.
  • Logo featuring an orange and black abstract design on the left, followed by the bold black text "LTOMAN" and smaller orange text "GROUP" beneath, representing expertise in Commercial Cleaning and Property Maintenance.
  • Logo for Associated Property Management (2001) Ltd. with the letters "APM" in black and red inside a red oval, highlighting their Property Maintenance and Janitorial Cleaning services, and the company name to the right in black on a light background.
  • The image features the word "Canada" in large black letters with a small Canadian flag above the last "a," showcasing support for Commercial Cleaning and Property Maintenance, along with "Government of Canada" in English and French beside small flags.
  • The City of Calgary logo featuring a detailed black-and-white crest with animals and a shield on the left, and the text "THE CITY OF CALGARY" in bold capital letters to the right, reflects excellence in property maintenance and civic standards.

    • The Results: A Space That Works as Hard as Its Tenants

    Within a few weeks, the difference was obvious. Tenants noticed the sparkle in the lobby floors, the fresh scent in the air, and the fact that everything just felt right. Visitors picked up on it too,  because when a building looks well cared for, everyone inside it feels more confident, focused, and productive.

    From the street to the stairwell, everything looked more intentional. Clean glass and bright floors made the property stand out among Kelowna’s downtown offices.

    People take pride in a place that’s well cared for. Clean common areas and restrooms gave tenants a space they were proud to bring clients to  and that translated into higher satisfaction and retention.

    HEPA vacuuming and eco-friendly products reduced dust and allergens, making the building feel lighter, cleaner, and more comfortable for everyone.

    By keeping communication open and routine consistent, complaints dropped while response times improved. Managers could focus on operations instead of cleaning calls.

    Whether it was dusty summer air or winter slush, the building stayed ready for business. Predictable cleaning schedules and preventative maintenance kept everything running smoothly.

    The Takeaway: Clean Is Confidence

    In today’s world, cleanliness isn’t a luxury;  it’s part of your brand. A polished space tells tenants and clients that you care about quality and attention to detail.

    That’s why Evergreen’s approach goes beyond dusting and mopping. We build custom systems that keep properties looking amazing and performing their best,  because a clean building creates a better experience for everyone inside.

    Keep Your Building Looking Its Best

    If you manage a professional space in Kelowna,  whether it’s an office tower, retail property, or multi-tenant centre,  we can help you stay ahead of the mess and ahead of the competition.

    Let’s build a program that fits your schedule, budget, and standards.

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