Victoria Landing Case Study

Clean, Modern, and Built for Business: Inside Evergreen’s Work at Victoria Landing in Kamloops

How We Stepped In

How Evergreen Helps Victoria Landing Stay Clean, Modern, and Downtown Ready Every Day

If you’re in downtown Kamloops, there’s a good chance you’ve walked by Victoria Landing,  a three-storey, 25,000 sq. ft. office strata that anchors the city centre’s business district.

With professional offices, retail tenants, and a steady stream of foot traffic from Victoria Street, the property needed a maintenance partner that understood one thing clearly: appearance is everything.

First impressions happen long before a handshake or a meeting. They happen in the lobby, on the stairwell, and in the reflection of clean glass windows.

That’s why Victoria Landing teamed up with Evergreen Building Maintenance, to keep its image as bright and dynamic as the downtown neighbourhood it represents.

A colorful multi-story apartment building with yellow and red walls rises above Evergreen Business Centre and nearby shops and trees on a sunny urban street, with cars parked along the sidewalk. Blue sky and clouds fill the background.

At a Glance

Client: Victoria Landing Office Strata
Location: Kamloops, BC
Scope: Janitorial services + light property maintenance for a multi-tenant commercial building
Goal: Maintain a modern, professional look and consistent cleanliness in shared spaces
Result: A spotless environment, happier tenants, and stronger curb appeal

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The Challenge: Downtown Traffic Never Stops

Kamloops’ downtown core is alive from morning to night, office staff, shoppers, residents, and tourists all sharing the same sidewalks and parking spaces.

That vibrancy is great for business but tough on buildings. Floors wear fast. Windows collect dust from the street. Restrooms see constant use. Add in Kamloops’ hot summers and snowy winters, and grime shows up fast.

For property managers at Victoria Landing, the goal was simple but crucial: keep the building looking as professional at 4 p.m. as it does at 8 a.m.

A modern red-brick and concrete building with large windows, labeled "Victoria Landing," sits at the Evergreen Business Centre. Gateway Realty and other businesses are on the ground floor, while trees line the sidewalk in front.

They needed a janitorial partner who could handle:

Bottom line: they needed consistency across every campus, without extra headaches.

  • Daily traffic through common areas and the parkade
  • Shared restrooms and elevators used by multiple tenants
  • Seasonal floor care to combat dust, salt, and mud
  • Touch-point disinfection to reduce germ spread in busy zones
  • Minor maintenance support for lights, fixtures, and repairs

The Solution: Cleaning That Works With the Building’s Flow

Evergreen’s approach is never cookie-cutter. Every property has a rhythm, and we build our plans around it.

Before starting, we spent time onsite at Victoria Landing, walking each floor, noting traffic patterns, and pinpointing the areas that make or break first impressions: the entrance, the lobby, the elevators, and the restrooms.

From there, we built a routine that made the property shine without disrupting business.

Our team handled all common areas, lobbies, stairwells, elevators, and corridors, with a structured checklist. Each cleaner was trained to focus on presentation and detail so the building looked fresh throughout the day, not just after hours.

Fingerprints on glass? Gone. Dust on baseboards? Handled. Overflowing bins? Not a chance.

Nothing gets complaints faster than a messy washroom. We kept Victoria Landing’s restrooms clean, disinfected, and stocked at all times. Colour-coded microfibres and eco-friendly chemicals ensured cross-contamination never became a risk.

The result was a space that felt fresh and safe for everyone who used it, from tenants to clients and guests.

In commercial spaces, floors take the biggest beating. We set up a preventative program that combined matting systems at entrances with microfibre mopping and Dustbane auto-scrubbers for deep cleans.

Clean floors don’t just look better; they prevent slips, cut down on dust, and send a silent signal of professionalism.

With so many people using shared spaces, high-touch points like elevator buttons, door handles, and railings can quickly become germ zones. We wiped them down multiple times a day using Health Canada–approved disinfectants to keep everyone safe and comfortable.

To maintain that downtown shine, Evergreen scheduled quarterly deep cleans that included window washing, carpet extraction, and high-dusting. Kamloops’ dry air means dust builds up fast,  so we stay ahead of it before it becomes noticeable.

We also helped with small but important tasks like changing light bulbs, reporting minor repairs, and keeping the parkade free of debris and oil stains. Little things like that go a long way toward keeping tenants happy and operations smooth.

The Results: A Building That Looks as Professional as the Businesses Inside

After a few weeks, the difference was obvious and so were the results.

From the street, Victoria Landing looked like the kind of place you want to do business. Clean windows, tidy entrances, and polished floors set the tone for the professional tenants inside.

A clean environment shows care and attention. Tenants noticed and so did their clients. Complaints about cleanliness dropped, and feedback about the building’s appearance went up.

With HEPA filtration vacuums and green cleaning solutions, the air felt fresher and healthier. Dust and allergens were down, and the workspace felt more comfortable overall.

Our team doesn’t just clean; we keep an eye out for issues. Leaky faucet? Loose tile? We flag it before it turns into a bigger problem. That kind of communication saves property managers time and stress.

Whether it’s January snow or July dust, Victoria Landing stayed clean, safe, and ready for business. That’s the Evergreen standard, visible results you can see every day.

The Takeaway: Clean Spaces Build Confidence

Keep Your Downtown Property Looking Its Best

If you manage a commercial or mixed-use building in Kamloops, Evergreen can help you keep it looking just as good as the day it opened.

From daily janitorial service to seasonal deep cleans and property maintenance, we customize our programs to fit your building, your schedule, and your tenants.

Let’s talk about what consistent clean can do for your property.

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