A commercial cleaning company normally does not get involved in the overall building maintenance of a facility.
But whether your business caters to students in a dorm, office employees, patients in a medical facility, or travelers and guests in a hotel they will form an overall opinion about your company based on their experience of the physical aspects of the facility.
Initially, your customers expect quick and hassle-free parking. When they enter the building they expect a clean, comfortable, and well-functioning building. If they don’t get that, their attitude changes.
It’s important to make sure your building maintenance staff is trained to improve customer attitudes and provide great experiences for a long-lasting, positive impression of your company and facility.
When this occurs, they will leave with a positive experience.
Sometimes You Need More Than Just A Commercial Cleaning Company
Does your facility operate like clockwork? If you operate your facility by outsourcing each service to a different company you are going to end up wasting a lot of time. It takes up valuable time to look for someone you can trust to deliver the standard of service required by your facility. If you make a quick decision and just go with the most impressive looking sales presentation, you are likely to end up paying a high dollar and still, you may end up disappointed.
Outsourcing individual services to different companies demands more of your time supervising and explaining how your building works.
Consistency is another consideration. If you have several companies you turn to for various needs, each will have its own staff turnover. That means the quality of service is not likely to be consistent… then you are back at square one, trying to find a company that can provide the standard of service you require.
Ease Your Building Maintenance Burden With Seamless Care
Think of it this way: If you hire an established, medium to large, experienced commercial cleaning company they will have much of the building maintenance expertise you will need from time to time. You may not need building maintenance services every day, but a relatively large commercial cleaning company will have specialists “floating around” in the area that they can pull to provide the services you need.
Since this kind of commercial cleaning company is already working in your facility, their project manager will be familiar with the requirements of your building. They will be able to orient and train the building maintenance person rather than you getting stuck with that task, when you could be doing other things.
You wouldn’t have to worry about consistency of service because the people looking after your facility will know what you expect. They have been providing the standard of cleaning that you expect, so they will make sure their building maintenance people perform to that level.
Maybe its window washing, preventive maintenance or commercial handyman services. Or, it could be HVAC repair or light construction. If you already have a good relationship with your commercial cleaning and janitorial services contractor, why not work with them to coordinate other needs within your building? Skip phone calls, hiring, supervising and follow up with multiple service contractors and pass along this part of your business to a company you already have a relationship with that you trust.
When you hire a commercial cleaning company look for their ability to do a variety of tasks, as a company, even though you won’t need all of their services every day.
Evergreen Building Maintenance has been a leader in the commercial cleaning business in BC and Alberta. With a full time crew of 156 fully trained personnel and growing; we can provide a wide variety of building maintenance services on an “as needed” basis. Some of our services include:
- Building Maintenance
- Commercial Cleaning
- Janitorial Services
- Property Caretaking
- Landscaping Services
- Parking Lot Maintenance
- Bundled Services
- Technology & Innovation