Should You Be Concerned If Your Office Cleaning Company Is Slow Getting Back To You?

Hiring a reliable commercial cleaning services company is a bottom line issue.

When you hire a commercial janitorial company you expect they will do a good job consistently and without the need for supervision by you.

Commercial cleaning is a specialization.  A “professional” commercial cleaning services company means they know what they are doing.  On the other hand, especially when you are just getting started, they may miss some things from time to time.  That’s where it’s important to have feedback systems in place.

When you do an inspection of the commercial janitorial company’s work you may find some things that need improvement…so you send an email to your contact in the company.  What does it mean if they don’t get back to you right away?

It may mean nothing.  Maybe they just missed your email or were a little delayed in responding.  On the other hand, if this happens over and over again, I bet you are also getting substandard cleaning in your facility.

While not responding right away may not be a “sign” of poor work, it is certainly not a “sign” of a company that is on the ball.  Sometimes, a larger company will have a janitorial team and team manager and it may take a little time to get the message from the office to the manager.

On the other hand, if the janitorial cleaning company really is “professional”, then you should have a direct line to the cleaning team manager that is in charge of your facility.

If your commercial cleaning services company continues to be unresponsive or slow in responding, it might be a good idea to start looking for a replacement.

Unresponsiveness means the facility is likely not being cleaned to your standards and they are not willing to bring up their standards to meet your requirements.

Sure, mistakes happen, issues come up but if your commercial janitorial services company isn’t rectifying them quickly, your building maintenance will suffer.

This puts you in the unenviable position of either learning to live with substandard janitorial services or micromanaging your janitorial company’s people.

Why You Shouldn’t Accept Substandard Commercial Janitorial Services

A good office or company ensures that workplace is comfortable, especially if there is lots of pressure to deal with or if your business involves countless transactions.

Clean Offices Are More Inviting To Customers

If your office is dirty, disorganized, or always short on paper towels in the bathroom it doesn’t leave a good impression in your customers.

More Customers Are Likely To Visit A Sparkling Clean Environment

People equate the way your business operates with the way the office looks. If your facility is shiny clean, bathrooms are sanitary and well-stocked with paper towels and soap, if the building looks organized, and running efficiently…they will think that your company is also organized, efficient

Clean Offices Need Fewer Equipment Replacements

Having a lot of dust in the air can actually make your electronic equipment wear down faster.  Computers, printers and other electronic equipment is likely to last longer.  Your office cleaning company can save you a substantial expenses in equipment replacement costs.

Janitorial Services Clean Offices Are Productive Offices

Many studies have proven that people are more productive in a clean environment.  They work better and focus better if the environment is orderly and clutter-free.  When an office is clean and tidy there is less stress in the office.  It is much easier for employees to focus on what they need to be doing.    [[[[  ]]]]

A Reliable Commercial Cleaning Services Company Affects Your Bottom Line

According to a study performed by M/A/R/C Research and National In-Store, you’ll earn more revenue by attracting more customers; you’ll spend less by extending the life of your equipment, and your team will work more efficiently in a clean environment.